Managing, Stopping, and Prioritizing Promotional Campaigns in RepeatMD
Effectively managing promotional campaigns in RepeatMD involves several key steps, including stopping undesired messages, handling promotions with limited quantities, resolving visibility issues for archived campaigns, and prioritizing specific promotions. Here’s a detailed guide:
Stopping Promotional Messaging
To stop messages for a specific promotion:
Open the Done-For-You Promos List in your admin panel.
Find the relevant promotion (e.g., seasonal campaigns). - Example: A campaign titled "New Year, New You."
Click the Opt-Out button on the promotion.
Once opted out, messages will no longer be sent to patients and all promotion-related special offers will be archived.
If the promotion is not visible in the Done-For-You Promos list, ensure you check other categories such as archived Special Offers, Custom Shop Categories, Site Wide Promotions, or Text Messaging to confirm its status.
Opting Out of Scheduled Promotions
If you no longer wish to run a scheduled promotional campaign, you can opt out:
Open the Done-For-You Promos List in your admin panel.
Find the relevant promotion (e.g., seasonal campaigns). - Example: A campaign titled "New Year, New You."
Click the Opt-Out button on the promotion.
Once opted out, messages will no longer be sent to patients and all promotion-related special offers will be archived.
Summary
By following these steps, you manage promotions effectively in RepeatMD. Whether stopping unwanted messaging, or ensuring visibility aligns with your current promotional strategy, the platform’s tools provide the flexibility you need. Tips:
Always verify campaign status (active, inactive, archived) before making changes.
Communicate updates to your team to avoid confusion during campaign transitions.
For further assistance, contact RepeatMD support using the messenger.