Managing, Stopping, and Prioritizing Promotional Campaigns in RepeatMD
Effectively managing promotional campaigns in RepeatMD involves several key steps, including setting up notifications, receiving reminder emails, verifying scheduled promotions, stopping undesired messages, handling promotions with limited quantities, resolving visibility issues for archived campaigns, and prioritizing specific promotions. Here’s a detailed guide:
Stopping Promotional Messaging
To stop messages for a specific promotion:
Open the Done-For-You Promos List in your admin panel.
Find the relevant promotion (e.g., seasonal campaigns). - Example: A campaign titled "New Year, New You."
Click the Opt-Out button on the promotion.
Once opted out, messages will no longer be sent to patients and all related special offers will be archived. Ensure you verify the campaign’s status under archived categories, if needed, for confirmation.
If the promotion is not visible in the Done-For-You Promos list, ensure you check other categories such as archived Special Offers, Custom Shop Categories, Site Wide Promotions, or Text Messaging to confirm its status. Additionally, to verify scheduled promotions, you can:
Open your Admin Panel in the RepeatMD application.
Navigate to either Special Offers or Sitewide Promotions.
Locate and review promotion details to ensure alignment with your expectations.
Opting Out of Scheduled Promotions
If you no longer wish to run a scheduled promotional campaign, you can opt out:
Open the Done-For-You Promos List in your admin panel.
Identify seasonal or relevant promotion campaigns.
Select the Opt-Out button for the promotion.
Ensure confirmation that notifications and related offers are removed, leveraging other category views if necessary for validation.
Summary
By following these steps, you manage promotions effectively in RepeatMD. Whether stopping unwanted messaging, or ensuring visibility aligns with your current promotional strategy, the platform’s tools provide the flexibility you need. Tips:
Always verify campaign status (active, inactive, archived) before making changes.
Communicate updates to your team to avoid confusion during campaign transitions.
For further assistance, contact RepeatMD support using the messenger.