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Introducing Done-For-You Promos

A walkthrough of the new Done-For-You Promos feature that shows practices how to opt in, customize discounts, and manage all promotion assets directly from the Admin Panel.

Updated yesterday

Overview

The Done-For-You is a new feature designed to make managing RepeatMD’s seasonal and holiday campaigns faster and easier. You can now view, customize, and manage your Done-For-You Promos directly in your Admin Panel.

This feature gives you more control over your holiday promotions while maintaining RepeatMD’s white-glove service: we handle setup, creative assets, and campaign execution for you.


Why It Matters

Done-For-You Promos drive significant patient engagement and in-app sales, especially during seasonal events like Black Friday or 12 Days of Christmas. What RepeatMD provides for you with Done-For-You Promos includes:

  • Holiday Promotions designed to boost in-app revenue and patient engagement.

  • Customizable Offers based on your selected discount percentages.

  • White-Glove Service, managing setup and execution so you can focus on your patients.

  • Comprehensive Marketing Resources, including social media graphics, countdowns, email templates, and text campaigns, delivered straight to your inbox.

  • Free Access to all tools, creative assets, and support are included at no additional cost.

With the new Done-For-You Promos, your practice can:

  • Quickly opt in to RepeatMD’s Done-For-You Promos

  • Customize discount percentages for different categories (like products, gift cards, or services)

  • Instantly view and manage all promotion assets in one place

  • Easily make adjustments

It’s the simplest way to participate in major e-commerce events while keeping full visibility and flexibility.


How It Works

You can follow the steps below or watch the above how-to video for a quick walkthrough.

Step 1: Access the Done-For-You Promos Tab

  1. From your Admin Panel, select Done-For-You Promos from Medcommerce Engine section.

  2. On this page, you’ll see an overview of all active and upcoming Done-For-You Promos.

Step 2: Create or Opt In to a Done-For-You Promo

  1. Click + Create new Done-For-You Promo.

  2. From the Promotion Template dropdown, select a campaign (e.g., Black Friday / Cyber Monday, 12 Days of Christmas, or New Year, New You).

  3. Review the promotion details (dates, name, Custom Shop Category, Site Wide Promotion, Special Offers, Text Campaigns).

Step 3: Set Your Discount Percentages

  • Enter your Default Discount: this applies to all services, treatments, packages, memberships, gift cards, and products.

  • Optionally, set unique discounts for:

If a category-specific discount isn’t selected, your default discount will automatically apply.

Example: If you set a 25% default discount, 15% discount for SkinDrop, and a 20% discount for Gift Cards, three special offers will be created, one for each discount type.

Step 4: Save and Generate Your Assets

When you click Save, RepeatMD automatically creates all campaign assets tied to your promotion, including:

  • Custom Shop Category - Custom categories give patients a curated experience, like a “Staff Picks” list, seasonal specials, or a membership spotlight. They’re your best tool to highlight specific treatments or promotions and make it easy for patients to browse offers in one place.

  • Special Offers - Special Offers are at the heart of RepeatMD’s Medcommerce engine. They let you run promotions like percentage discounts, dollar-off savings, or BOGOs, driving urgency and immediate action in the app. Reserve these exclusive offers for app users, creating demand and loyalty that keeps patients coming back.

  • Site Wide Promotions - Site Wide Promotions grab attention instantly. As our CEO explains, they act like an in-app billboard, popping up when patients open the app and guiding them straight into your custom category. This visibility ensures patients never miss your biggest promotions.

  • Text Messaging Campaigns - Text marketing has a 98% open rate, far higher than email. Text messages hit patients at the right moment with a clear CTA, sending them directly into your app to shop or book. This makes text one of the most powerful tools for driving same-day revenue.

Each of these assets can be opened directly from the Done-For-You Promo dashboard to view or edit.


Managing Your Done-For-You Promo

Once a promotion is active or scheduled:

  • View campaign details like start and end dates, status, and opt-in admin.

  • Click View to open your promotion and see all related assets.

  • Click Edit to adjust the discount percentages directly inside the Done-For-You Promos.

If you edit your discount percentages, please review and update the text and imagery featured on your Custom Shop Categories, Site Wide Promotions, and Text Message Campaigns.

  • Use the dropdown menu to opt out of a promotion at any time.


Best Practices & Pro Tips

  • Always review your discounts before saving, changes instantly affect the generated special offers.

  • Make sure your MyProducts and SkinDrop products are active if you plan to include them in the sale.

  • Promotions exclude Custom Plans to protect your recurring revenue margins.

  • Keep an eye on your Sale Summary dashboard to track promotion performance during the event.


Common Questions

Q: Can I get help setting up my promotions?

A: The quickest way to update your promotion is directly in your Admin Panel. If you’d prefer assistance, our Professional Services team is happy to help, just email services@repeatmd.com or message us through the chatbot in your Admin Panel, and we’ll handle any updates for you.

Q: What happens if I don’t set a specific discount for a category?

A: Your default discount will automatically apply to any category left blank.

Q: Can I opt out after joining a promotion?

A: Yes. Simply open your Done-For-You Promo, click the three-dot menu, and select Opt out of promotion.


Next Steps & Support

Start using Done-For-You Promos today to prepare for your next campaign.

Log in to your Admin Panel → Done-For-You Promos to get started.

Need guidance for Black Friday/Cyber Monday? The Holiday Profit System guide walks you through every step. Download it here

Need help? Contact services@repeatmd.com.

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