When You’ll Use This Article
Use this guide when a physician or e-signer needs to:
Log in to the Physicians Portal
Review documents awaiting approval
Bulk-sign evaluation and recertification documents
Understand how documents are sent for physician review
Role Applicability
Physicians / E-Signers: Full access to the Physician Dashboard
Therapists: Send documents for physician signature
DORs / Admin: View signature status but cannot send documents
Overview
The Physician Dashboard in RESTORE-Insights provides an easy, centralized workflow for reviewing and signing clinical documents. Physicians use their unique Provider Portal URL and login credentials to access documents that require their signature.
Physicians will not receive reminders to log-in, so we recommend bookmarking the login page and checking it regularly.
Logging In
Each physician logs in through the RI Provider Portal, using a facility-specific URL provided by the therapy team.
Portal URL Format:
[groupname]-provider.production-insights.restoreskills.com
Example:
If your group name is Peace Care:
peacecare-provider.production-insights.restoreskills.com
If you do not know your URL, contact your therapy organization or facility leadership.
After entering your username and password, you will be taken directly to the Physician Dashboard.
Dashboard Layout
The dashboard contains two main sections:
1. Signature Pending
These are documents awaiting your review and signature.
You can filter by:
Patient
Facility
Document Type
Date of Service
Status
Use the funnel icon in the header row to filter.
2. Completed Docs
Once signed, documents move to this section for record keeping.
Bulk Signing Workflow- Physicians
Step 1 — Review Pending Documents
Open the Pending Docs section.
Click any document to open the PDF Viewer for review.
Step 2 — Select Multiple Documents
Check the box next to each document you want to approve.
Use filtering options to locate specific records as needed.
Step 3 — Approve Selected Documents
Click Approve Selected Documents to confirm that these items are ready to be signed.
You may also open documents one-by-one in the PDF Viewer and click Approve within the PDF Viewer.
Step 4 — Final Review in PDF Viewer
Within the viewer, you can:
Read the full document
Approve it for signing
Navigate using arrow buttons to move through pending items
Step 5 — Sign Approved Docs
Once your set is ready:
Click Sign Approved Docs
The system will apply your signature and timestamp
Signed items automatically move to the Completed Docs tab
How Documents Are Sent to Physicians
Therapists follow a standard workflow to send documents for physician signature:
Therapist completes and submits an evaluation or recertification.
In the patient’s Episode of Care (EOC), the therapist:
Selects the physician from the Signatures dropdown
Signs their portion of the document
Clicks Send to route the document for physician review
The document appears as Pending on the Physician Dashboard.
Once signed, the document’s status updates to Signed, and it becomes visible in the Completed Docs section.
Important:
Only the therapist can send documents for physician signature.
DORs and Admin users cannot send documents on behalf of therapists.
Updating Username or Password
If a physician needs to update login credentials, this can be done by:
Regional Directors
Other Enterprise-level leadership with Provider Management permissions
Physicians should contact their facility or therapy leadership to request updates.
Troubleshooting
If a document is missing:
Confirm that the therapist submitted the document and sent it for signature.
If you cannot log in:
Verify that you are using the correct Provider Portal URL for your group.
If filters show no results:
Clear all filters using the funnel icon and retry.
If you need any further support, please contact your dedicated customer success representative. We are always here to help!