✨ When You Need This Guide
Looking to manage messages or view your schedule away from your desk? The Aloha Provider App makes it easy for doctors and staff to handle daily communication tasks anytime, anywhere.
Use this guide if you're wondering:
“How do I download the Aloha app on my phone?”
“Can I text patients from my smartphone?”
“Is there a mobile version of Aloha?”
“How do I see my calendar on the go?”
“How do I call or message a patient using the app?”
Download the Aloha Provider App
Go to your smartphone’s app store.
iPhones: Open the Apple App Store
Android: Open the Google Play Store
Search for “Review Wave.”
Look for the app icon labeled Aloha (Provider App).
Or, scan the QR code (if provided) with your phone camera to go directly to the app.Tap “Download” or “Install.”
What to expect: The app will appear on your home screen once downloaded.
Log In with Your Aloha Credentials
Use the same email and password you use to log in at app.reviewwave.com.
No need to create a new account!
Top Features of the Aloha Provider App
The Provider App is your mobile office—here’s what you can do:
📨 Respond to Patient Messages
Reply to patient texts directly through the “Convos” tab, just like on your desktop.🗓️ View and Manage Your Calendar
See your schedule in real time and stay on top of your day—no matter where you are.📞 Call Patients From the App
Tap the phone icon in a patient’s profile to start a call using your mobile number.📂 Archive Conversations
Swipe to archive conversations you’ve completed—keep your inbox clean without losing info.🔔 Manage Notifications
Tap the gear icon to adjust when and how you receive alerts. Customize to your preferences.📅 Book Appointments on the Go
Schedule visits directly in the app—great for quick follow-ups or rescheduling.
❓ Common Questions (And Fast Answers)
Q: How do I call a patient from the app?
A: Go to their profile and tap the phone icon next to their number. The call uses your device’s number.
Q: How do I filter or find specific conversations?
A: In the “Convos” tab, tap the people icon to filter messages by user.
Q: Can I disable push notifications?
A: Yes! Go to Settings > Push Notifications and toggle them on/off as needed.
Q: What happens when I archive a conversation?
A: Archiving moves it out of your main inbox, but doesn’t delete it. You can retrieve archived chats anytime.
Q: Is the app secure?
A: Absolutely. The Aloha Provider App uses encrypted technology to keep all patient data safe and HIPAA-compliant.
🎉 You'll Know It Worked When:
You’re logged into the app and can view your schedule or conversations
Messages send and receive without issues
Push notifications arrive based on your preferences
💬 Need Help? We’re Just a Tap Away!
Having trouble downloading, logging in, or using the app features?
📧 Email: Support@reviewwave.com
📞 Call: 1-800-563-0469
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