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🏷️ How to Create a Tag and Apply It to Patients

Group contacts easily for campaigns and bulk messaging

Kyle Davidson avatar
Written by Kyle Davidson
Updated over a week ago

When You Need This Guide

Use tags to group patients by behavior, treatment plan, event attendance, or any other category. Tags help you:

  • Create targeted campaigns

  • Send bulk messages to specific groups

  • Track engagement or participation


🔖 Where to Create and View Tags

  1. Go to Campaigns > Show Tags

  2. Click +Add Tag in the top right corner

  3. Enter your tag name (e.g., “WellnessWorkshop2025”, “VisionCare”, “MissedAppointments”)

  4. Click Add Tag

That’s it! You’ve created a tag.
To see patients under a tag, click View Contacts next to that tag.


📥 How to Add Many Patients to a Tag (CSV Upload)

Need to tag a large list of patients from your PMS or EHR? Here’s how:

  1. Export your contact list as a CSV file from your EHR

  2. Go to Contacts > Import CSV

  3. Under Import Data, select: Contact Data Only

  4. Under Apply Action, choose: Apply a Tag

  5. Select the tag you'd like to apply

  6. Click Pick CSV File to upload

📌 Aloha may ask you to map the columns (e.g., First Name, Phone Number)—just use the dropdown menus to match your data.
🔗 Click here to view how to import a CSV file


🙋 How to Manually Tag a Single Patient

  1. Go to Contacts > Show Contacts

  2. Search and click on the patient’s name

  3. Click the Tags tab at the top

  4. Select the desired tag

  5. Click Apply

✨ The patient is now grouped under that tag and ready for targeted messaging!


🛟 Need Support?

Have questions about tagging or running tag-based campaigns?

📧 Support@reviewwave.com
📞 1-800-563-0469

We’re here to help you keep things organized and effective!

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