💡 Quick Overview
Aloha sends automated emails on your behalf—appointment reminders, follow-ups, intake forms, and more—so your team doesn’t have to.
You can customize where these emails appear to be sent from, which also determines where patient replies will go.
✏️ How to Update Your “From” Email Address
Go to the Gear Icon (⚙️) in the top-right corner
Select Settings
Find the field labeled Request Email
Enter the email address you'd like to send from
📌 Note: The email must end in your business domain (e.g., Office@yourwebsite.com).
Generic inboxes like Gmail, Yahoo, AOL, Hotmail, Outlook are not supported.
🔁 Why It Matters
This Request Email is what patients will see in the “From” field when they receive an email from Aloha
Need help updating your request email? Reach out to Aloha Support—we’ve got your back!