Yes, you can exchange items for a different size or product. Exchanges are handled through our return and reorder process. Here's how it works:
How to exchange an item
Log into your account and go to your order history
Select the item you want to exchange
Follow the return process and request an exchange
Indicate the new size or product you want
We'll process your return and send your new item
💡 Tip: Order your replacement item first if it's in stock. Then process the return immediately. This reduces downtime without your equipment.
Price differences
If exchanging for a more expensive item, you'll pay the price difference. If exchanging for a less expensive item, we'll credit the difference back to your original payment method (less any return shipping fees).
Exchange shipping
Return shipping is covered by our prepaid label. We'll cover standard shipping on your replacement item. Expedited shipping upgrades are available at additional cost.
Need more help? Contact us at info@reyrr.com or use our live chat.