Skip to main content

Nomad Insurance Complete: Is there a benefit for lost checked luggage?

Yes — lost checked luggage may be covered

Losing your luggage can be frustrating, especially when you're far from home.

If your checked luggage is lost during a flight or cruise, Nomad Insurance Complete may reimburse you for the bag and the items inside, as long as the luggage remains missing for at least 10 days and the situation meets the policy conditions.


Important conditions

To qualify for this benefit:

  • The luggage must have been checked with the airline or cruise carrier

  • The baggage must remain missing for at least 10 days before a claim can be submitted

  • The loss must meet the policy conditions


What you’ll need to submit a claim

To help us review your claim, please include:

  • Written confirmation from the airline or cruise line showing the date and time the baggage was received or confirmed missing

  • Proof the luggage was checked with the carrier

  • A property irregularity report or incident report filed with the carrier (if available)

  • Proof of ownership for the lost items, such as:

    • Purchase receipts or warranty cards

    • Bank or credit card statements if receipts are unavailable

    • Serial numbers or photos of serial numbers (if available)

  • Proof of compensation received from the airline or other sources (if applicable)

  • A copy of a government-issued ID, if requested

In some cases, we may ask for additional information or documentation to complete the review.


Reimbursement limits

  • Up to USD 500 per item

  • Up to USD 3,000 per policy year

  • Up to USD 6,000 lifetime maximum under the plan


If you have any questions, our Customer Care team is happy to help.

Related articles:

Did this answer your question?