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Nomad Insurance Complete: Is robbery covered?

Yes — the Nomad Insurance Complete plan may reimburse losses if you are robbed.

If you are held against your will through force or intimidation and are forced to hand over personal belongings or money in order to be released, the Nomad Insurance Complete plan may reimburse the value of the items or cash you were forced to give up, if the incident meets the plan conditions.

Your safety always comes first, and we understand how frightening this experience can be.


When this benefit applies

This benefit applies specifically to incidents involving:

  • Robbery involving force or intimidation

  • Situations where you were forced to surrender belongings or cash to be released

The incident must meet the conditions outlined in the Nomad Insurance Complete plan.


Reimbursement limits

The benefit includes the following limits:

  • Up to USD 500 per personal belonging

  • Up to USD 300 for cash or cash equivalents

  • Up to USD 10,000 lifetime maximum under the plan


Documents required for a claim

To review your claim, please submit:

  • A police report filed within 24 hours of the incident

  • Proof of ownership for stolen personal belongings, such as:

    • Purchase receipts or warranty cards

    • Bank or credit card statements if receipts are not available

    • Serial numbers or photos of serial numbers (if available)

For stolen cash or cash equivalents, please also include:

  • Evidence of the original withdrawal, such as ATM receipts or bank statements

A copy of a government-issued ID may also be requested.

In some cases, additional documentation may be required to complete the claim review.


Need help?

If you have questions about robbery coverage or submitting a claim, our Customer Care team is happy to help.

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