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πŸ’Έ How to Issue a Partial Refund

Issuing a partial refund with Stripe & Green Payment

Partial refunds are available only for merchants using Stripe and NMI.

  1. Go to Orders > Past Orders.

  2. Open the order you want to refund.

  3. Click Issue Refund (bottom left).

  4. Enter the refund amount and a reason.

  5. Click Refund and hold for 3 seconds to complete.

Important notes:

  • Refunds can be issued up to but not including application fees (such as the delivery fee, tip, or compliance fee).

  • Refunds will be deducted from your payout.

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