Full access required — HazMat Inventory is a full-access feature of SDS Mobile™.
How do I know if there is data to sync?
If the app loses internet connection during scanning, or you scanned in Airplane Mode, scan data is stored on your device. When you return to the Menu screen, an information bubble shows the number of items waiting to be synced.
The Sync function shows which items have been successfully transmitted to KHA and which may have failed. Perform a full sync to ensure KHA receives all of your inventory data.
Inventory sync statuses
The sync screen shows the items scanned to each location and their current status:
Status | Meaning |
Unsynced | Photos and UPC data are stored on your device but have not yet been sent to KHA. Tap Review and Sync. |
Synced | Photos and UPC data have been successfully transmitted to KHA from your device. |
No offline images saved | All data has been transmitted. Nothing is stored on your device. No action needed. |
Failed | The item could not be sent to KHA. Make sure you have a WiFi or cellular connection and sync again. If it still will not sync, see If items will not sync below. |
How to manually sync data from your device
The sync process starts automatically when you open SDS Mobile™ and connect to the internet. If it does not start automatically, or if you scanned in Airplane Mode, start it manually:
Go to the Menu tab in the bottom-left corner.
Tap HazMat Inventory.
On the HazMat Inventory screen, tap Review and Sync.
Tap the Sync Database button.
Once the sync has started, you will see this message at the top of the screen:
Allow the app to sync all items and confirm they show a Synced status. A green checkmark indicates that all items for that location have been synced. The Sync Meter at the top of the screen shows the overall sync status for all items.
Removing synced items from the sync list
After syncing, items with a Synced status can be cleared from the list using the Delete button at the bottom of the Sync Inventory screen.
Important: Only use the Delete function for items showing a Synced status. Deleting an item with an Unsynced status permanently deletes that scan data from your device before it has been transmitted to KHA. Use the Status Filter icon in the top-right corner of the Sync Inventory screen to sort items by status before deleting.
Note: If you scanned while connected to the internet, the app syncs data automatically in the background. In that case the Sync Inventory screen should be empty — no action needed.
If items will not sync: the Export button
If any items show a Failed status and will not sync after you have tried the steps above, contact KHA immediately at support@kha.com so we can help resolve the issue.
As a last resort, KHA may ask you to use the Export button at the bottom of the Sync Inventory screen. Export downloads the UPC barcode and photo data from your device into a .zip file that you can share with KHA.
Important: Use Export only after all other sync methods have failed. Try syncing again on a strong WiFi or cellular connection first.