Order Statuses | Sellar Help Center

Sellar has several order statuses. When an order’s status changes, Sellar automatically sends the customer an order status update email, keeping them informed as their order is being processed.

As orders move through the different statuses, their editability changes. The table below shows what can and cannot be edited when an order is in each status.

	Items & Prices	Discounts	Delivery charges	Fulfilment type	Delivery date
Order requested	✅*	✅*	✅*	✅	✅
Order accepted	✅*	✅*	✅*	✅	✅
Order finalised	❌	❌	❌	✅	✅
Order dispatched	❌	❌	❌	❌	✅
Order delivered	❌	❌	❌	❌	❌
Order cancelled	❌	❌	❌	❌	❌

*Items & Prices, Discounts and Delivery charges are all locked in even when an order is in this status if either:

the customer has paid by card on checkout
a proforma invoice has been issued