What are Product Catalogues?
These define what Products your Customers can and can't see on your lists and storefront.
A Product Catalogue will contain all of your active Products and the Customers in your list. Here, you can select products as visible or not visible to the Customers assigned to the Product Catalogue.
Product Catalogues are also assigned to Customer Zones for those Customers not in your list. Depending on whether they sit in a direct delivery area or outside of it. They will be assigned the attached Product Catalogue
Example of how you could use these:
A local availability list that includes returnable draught items
A special local availability list for loyal Customers you use to release new and limited edition products early
A nationwide availability list
A packaged-only availability list for your bottle shops and off-licences
A pub group availability list which excludes certain specials and limited editions
A brewery's bar availability list that includes products and/or containers not available for sale + guest beers.
These are new to me. What do I do?
We have made some global changes to pricing and discounts based on your feedback. But don't worry, you don't have to change anything for your Customers to continue to order.
Product visibility for a Customer used to live on Price Tiers, and we would have translated this over to your Product Catalogues. You will have a matching one for every Price Tier.
This gives you the ability now to do some clearing up and simplification, meaning there is less to manage with pricing and product changes. Think of where Customers have the same prices but different Product lines, this is where you will have a duplicated Price Tier.
How can I use these to clear up Sellar?
Let's work through an example. Currently, I have two Price Tiers with the same prices but different product lines:
Local
Nationwide
This is because I offer non-returnable containers to my Courier Customers and returnable containers to my Direct Customers.
This can now become a single Price Tier and two specific Product Catalogues:
Full Range
Non-returnables
I can then remove a Price Tier and only have one to manage. This could just become:
Trade Price
Look for your new Product Catalogues, we will make one for every Price Tier you had before.
We can now rename these to be more general by clicking them in the list to edit them:
Starting with the Price Tier for Direct customers. This can be Full Availability.
Secondly, with the Price Tier for Courier Customers. This can become Non-Returnables.
You can now delete the duplicated Price Tier, moving the Customers all over to the remaining one:
Head to Price Tiers
Click the Price Tier you want to delete to edit. Then use the delete option.
Choose which Price Tier you now want all the Customers to be assigned to.
You can now rename your remaining Price Tier to something more general. For example, 'Trade Price'.
How do I use Product Catalogues?
You can edit, add to and remove your Product Catalogues to suit how you want to show or hide Products with your Customers.
Adding a Product Category
Head to Inventory and then Product Catalogues. Use the '+ADD' button in the top left to create a new Product Catalogue
This will need a name. Add one to the box and use 'Create' to finish.
Configuring which Products are available
For a single Product Catalogue:
Head to Inventory and then Product Catalogues. Click on the Product Catalogue you wish to edit.
Use the tick boxes next to each Product to choose if it is shown in this Catalogue or hidden. (Ticked is shown, unticked is hidden)
If you want to choose all or none of your Products, you can use the 'All' or 'None' toggles on the left.
You can able to filter your list by package using the packages listed at the top of the Catalogue.
Changes are saved as you go. Use the exit 'X' in the top right to return to your Product Catalogues.
For all your Product Catalogues:
Head to Inventory and then Product Catalogues. Click on the 'Table View' option, which will display all of your Products and Product Catalogues side by side.
Use the tick boxes next to each Product and Catalogue to choose if it is shown or hidden. (Ticked is shown, unticked is hidden)
Changes are saved as you go.
Assigning a Product Catalogue to a Customer
Head to Inventory and then Product Catalogues. Click on the Product Catalogue you wish to assign to Customers in your list.
You can view all the Customers it is currently assigned to by clicking 'Assign to x Customers'.
To assign more Customers, click 'Assign' and then 'Customers'.
Use the list to 'Select' Customers you wish to assign to the Product Catalogue.
Use the 'Assign' button to save your changes.
Remember, a whole Product Catalogue is assigned to Customer Zones for customers not in your list. It will control what Customers will see coming in from a link or the market, one for your Direct Delivery postcodes and another for everyone else.