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Supplier Setup: Delivery Schedules

Let your Customers know when their orders will get to them

Written by Matt Henton

Delivery Schedules

Let your customers know the estimated delivery and areas for your direct delivery

1. Start by creating a new Delivery Schedule using the '+New' button. You can create as many as you like in Sellar to match your current delivery routes or dates.

2. Firstly, give the Delivery Schedule a name you are familiar with.

3. Next, you will need to add postcodes; this drives Sellar to show when you can deliver to customers. Postcodes are added one at a time and can be wide or narrow:

  • BN or BH for a whole town or city

  • BN1 or BH2 for areas within a town or city

  • BN1 4 or BH2 5 to make it even more specific

4. Days can be added to the delivery area to state when you deliver to those postcodes. Again, this will be shown to your customers. One or more days can be selected.

You can leave this as blank if you are unsure on which days you will be delivering. We will still show your customers that you deliver to them. Delivery dates can be added later after the order is confirmed.

5. You can then state the frequency at which you deliver to this Delivery Area. By default, this is every week but can be changed to more to show areas you don't deliver to every week. (Optionally, a start date can be applied to make sure Sellar knows when your delivery period starts. If, for example, it's every 3 weeks).

6. Lastly, an order cut-off can be configured to make sure the right delivery date is shown to your customers. A day and time can be configured that, when elapsed, Sellar will show the next available slot. An example would be Wednesday at midday for your Thursday delivery run.

7. Hitting the save button will create the Delivery Area. You can come back and edit this at any time.

Third Party Schedules

Let your customers know the estimated delivery for your nationwide delivery

How to configure your scheduled dispatches:

1. Use the edit icon and option next to Courier Delivery Schedule.

2. Optionally select which days you would normally dispatch courier orders on. This can be one or more days. If you select no days, the other rules below will apply to today.

3. Then enter the cut-off time for orders you will finalise. If you finalise an order before the time entered the dispatch and delivery days you enter next will apply.

4. Enter how many working days after you finalise an order you will dispatch the products.

5. Enter how many working days after dispatch the delivery will reach the customer

How to configure next day delivery with a midday cut off (shipping every day):

1. Use the edit icon and option next to Courier Delivery Schedule.

2. Select all days for dispatch. This way, the rules below always apply to today.

3. Then enter midday as the cut off. When you finalise orders before this entered time the below dispatch and delivery days are applied.

4. Enter an estimated dispatch date of 0 working days. This means that products will be dispatched today.

5. Enter an estimated delivery date of 1 working days. This means that products will be delivered tomorrow.

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