To add pricing to and offers to your direct deliveries, see our guide here.
What is Direct Delivery?
Where you deliver directly to your customer using your own service.
The Direct Delivery tier is offered to customers who sit within areas you set up on the Direct Delivery tier. These are driven by postcodes and delivery days.
This means for anyone within these postcodes, you will deliver to them directly using your own service, vans etc. A true Dray experience. Anyone placing an order or looking for you on The Market will see that you deliver directly, along with when.
Creating Direct Delivery Areas
You will need to enter all the areas you deliver to directly, along with the days you deliver.
1. Start by creating a new Delivery Area. You can create as many as you like in Sellar to match your current delivery routes or dates.
2. Firstly give the Delivery Area a name you are familiar with.
3. Next you will need to add postcodes, this drives Sellar to show when you can deliver to customers. Postcodes are added one at a time and can be wide or narrow:
BN or BH for a whole town or city
BN1 or BH2 for areas within a town or city
BN1 4 or BH2 5 to make it even more specific
4. Days can be added to the delivery area to state when you deliver to those postcodes. Again this will be shown to your customers. One or more days can be selected.
You can leave this as blank if you are unsure on which days you will be delivering. We will still show your customers that you deliver to them. Delivery dates can be added later after the order is confirmed.
5. You can then state the frequency of which you delivery to this Delivery Area. By default this is every week but can be changed to more to show areas you don't deliver to every week. (optionally a start date can be applied to make sure Sellar knows when your delivery period starts. If for example it's every 3 weeks).
6. Lastly an order cut off can be configured to make sure the right delivery date is shown to your customers. A day and time can be configured that when elapsed will show the next available slot. An example would be Wednesday at midday for you Thursday delivery run.
7. Hitting the save button will create the Delivery Area. You can come back and edit this at any time.