Failed & Cancelled Transfers
Transfers don’t fail silently in Sequence.
If something didn’t go through, there’s always a reason attached.
This makes it easy to understand what happened, and fix it fast.
Why a transfer might fail or be cancelled
A transfer can stop for a few common reasons, including:
Insufficient funds in the source account
Disconnected accounts
Temporary bank issues
Rule conditions not met at runtime
Each failed or cancelled transfer includes a clear explanation.
How to find the reason
You can always see why a transfer failed or was cancelled.
Here’s how:
Click Activity Log in the left sidebar
Find the failed or cancelled transfer
Click on it
A side panel opens showing the exact reason
Fixed the issue? Run the rule immediately
If a transfer failed but the issue is now resolved, you don’t need to wait.
Example:
A transfer failed due to insufficient funds
You’ve since added enough money to the account
You can rerun the automation right away.
How to run a rule manually
Head back to your Map
Click into the rule (the line / arrow that connects the accounts involved)
Click the three dots in the top-right
Select Settings
Click Run rule now
The transfer will attempt again instantly.
Something look off?
If anything ever seems out of the ordinary, don’t hesitate to reach out.
Email support@getsequence.io and we’ll:
You’re never on your own here.