In the Signhost web portal, you can upload documents that need to be signed. However, sending documents (attachments) that do not need to be signed is not supported.
You can still include such attachments (such as terms and conditions) in various ways, making sure the signer receives them.
Option 1: Upload the attachment and have it signed
Even if the document does not strictly need to be signed, you can still add it to the transaction as a separate document requiring a signature.
By doing so, the signer confirms agreement with the content. This helps prevent later disputes about which terms were accepted and when the agreement was made.
More info: Add multiple documents in a transaction
Option 2: Merge the attachment with the document to be signed
You can combine the attachment with the document that needs to be signed, creating a single PDF file.
Ensure this is clear to the signer, so the entire document is read in the correct context.
Option 3: Send signing link and attachment via your own email
Create a transaction with only the documents that need to be signed. When creating the transaction, use the Sign on premise feature so that only a signing link is generated, which is not sent automatically by our mail service.
You can then share the signing link yourself using your own email program, and add an attachment to your email to the signer(s). This way, you maintain your own branding, logo, email signature, and any footers, and the attachment is not included in the signing process.
