Identity request with NFC (ReadID)

ID proof

Updated over a week ago

Do you need help with digital identification through the NFC method?

This article will help you out!

How does it work?

  • Open the link which guides you to the web form;

  • You can change the language settings in the right corner;

  • Choose Next;

  • Download the ReadID app for IOS of Android;

  • Scan the QR code on the web form with the Read ID app;

  • Follow the steps in the app;

    • Click Choose identity document;

    • Select which type of document you want to use ;

    • Open the passport on the photo page and adjust until the box turn green and a scan of the passport photo page has been made;

    • Place the phone on top of the document. Do not move the document or the phone while reading is in progress;

    • Align your face inside the oval;

    • Identity verification complete (here you can see the overview of the data that has been retrieved);


  • Lay your identity document flat on a table, preferably on a dark surface;

  • Hold your camera straight above it;

  • Be careful not to block any text on the document with your fingers;

  • Make sure that no light is reflected on the identity document from above;

  • Clean your camera and make sure it is in focus;

  • Remove the case from your phone;

  • Hold your phone still while scanning;

  • Make sure you have a good internet connection.

  • NFC chips in passports usually are located on the front cover of the passport with several exceptions in different countries. E.g., an NFC chip in the American and Italian passports are inserted in the back cover page.

What can go wrong?

  • The document with which you are going through the identification process has expired. After you have completed the process, the message will read 'The document has expired, please try again with a valid document';

  • The surroundings are too dark for the camera. Make sure there is enough (day)light. And make sure the camera is clean.

If you have any problems, please contact the organization that sent you the identity request.

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