The Simpology Origination Ecosystem delivers to a lender and its network all functionality needed for Mortgage Origination activities, from application through to fulfillment. This article outlines the Ecosystem at a high level, with links to articles specific Solutions within the Ecosystem.
The Simpology Origination Ecosystem is made up of:
its Core Solution - Simpology Manager
supplementary Solutions such as:
Loanapp Application interface
Omni Assessment & Fulfillment interface
DIY Journey Interface/s
Platform Admin Interface
Each Solution:
can (usually) be accessed via Simpology Manager
access is governed by Roles and Permissions in Simpology Manager
has a unique URL so that it is directly accessible outside of Simpology Manager
and can be independently embedded in other system
Simpology Manager
Simpology Manager is the core Simpology Solution. It houses many capabilities and is the doorway to all other the Simpology capabilities.
Think of Simpology Manager as the core 'world' that represents your lender brand.
Inside Simpology Manager is a complete set of capabilities to support lender mortgage originations -
applications management and access to/management of Application interfaces;
permissions and user access management;
engines - configuration, updates and releases;
assessment workflow configuration and access to Assessment interfaces;
communications configuration and access to portal interfaces;
subscriptions to your logic;
and more.
Simpology DIY Journeys
Simpology ecosystem allows for a Lender to build and make available "DIY" Journeys - for 'Direct to User' engagement with the Lender.
The Simpology DIY Journeys are mobile enabled, and have two primary audiences/users - Consumers & Brokers:
The Consumer: Lenders are able to build branded consumer-facing origination journeys such as Full Loan Applications, Fast Refinance Applications, Pre-approval Applications, Variations Journeys
The Consumer: Brokers are able to build branded consumer-facing journeys such as pre-approval (lead capture); fact-find journeys; compliance journeys and more.
The Broker: Lenders are able to build broker-facing journeys such as broker accreditation and onboarding journeys.
Simpology Loanapp
Simpology Loanapp is a configurable Full Loan Application Interface best rendered on a desktop.
The Primary uses for Loanapp are:
broker application electronic lodgement
first party application creation and submission
assessor application finalisation and fulfillment
Loanapp is fully configurable, and is powered by the (configurable) engines housed in Simpology Manager:
Products engine
Serviceability engine
Print Forms engine
Supporting documents engine
Policy engine
A lender is able to configure multiple Loanapp journeys:
alternate-journeys which allows for conditional journey logic to the Master Loanapp journey, based on:
configurable application "attributes" (eg non-resident journey which has specific data and logic requirements for non-residents but still based on the regular Loanapp journey)
configurable "users" (eg assessor Loanapp configured differently to broker Loanapp)
sub-journeys which are stand-alone journeys to support origination activities outside of the Master Loanapp applications (eg serviceability journey, variations journey)
sub-journeys can generally promote to the full Loanapp journeys (ie re-use the data)
Simpology Omni
Omni is the Simpology Assessment Solution that can be configured with a Lender's Assessment process and workflows.
A Lender is able to:
configure assessment statuses
configure assessment processes and tasks
conditional logic for triggering specific processes and tasks
set DLA and allocation logic
configure automated business rules and assessment module workflows
Omni Interface allows users to
work through allocated applications and/or assessment tasks/workflows
issue conditional assessment
issue formal assessment
set conditions of approval/settlement
issue (and receive) MIRs
call third party services
generate documents/forms
instruct solicitors
call out to/submit to core systems
Simpology Platform
Platform is the Simpology solution that allows a Lender to edit, update and re-publish any of the metadata (and branding) configurations of Lender Loanapp Journeys.
A Lender is able to make change to configurations and publish instantly to the specific journey. Among other things, a Lender can:
add/remove data fields
set conditional logic on data fields
set conditional logic for Alternate Journey behaviour
add tooltips to journeys
edit enumeration lists
edit branding
Coupled with the Simpology Manager Journey Builder, where a lender can tie Products, Serviceability, and Policy to a Journey - a Lender has full control to build and maintain perfect application journeys for their originations.
Simpology Consumer
Simpology Consumer is the secure portal that allows a person in the 'outside world' securely receive and reply to communications from someone working in 'your world'.
Some primary uses for this portal are:
consumer digital consent workflows
brokers/lenders requesting documents from applicants
brokers/lenders requesting information from applicants
lenders requesting documents/information from brokers
delivering approvals, documents, statuses to applicants/brokers
SSI Gateway
The Simpology Shared Services Infrastructure (SSI) is the gateway that connects Simpology ecosystem to external systems and services. SSI can be used to:
integrate services to application and assessment workflows to verify, validate and digitise workflows
integrate with Lender systems such as Core for querying existing customer data or establishing new customers/accounts;
integrate with Lender systems such as LOS for submissions of applications for assessment (where Omni is not used);
integrate Simpology Solutions with Aggregator and other CRMs