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AMP Bank Loanapp - Direct Access

How to access Loanapp directly for submissions without launching from an Aggregator CRM

Kate Gubbins avatar
Written by Kate Gubbins
Updated over 2 weeks ago

If your aggregator CRM is not yet connected to Loanapp, you will need to login directly to Loanapp in order to submit applications to AMP Bank.

This article is a quick run-through of your access and how to submit via direct login.

You will receive an email invite to setup your login credentials

You will receive an email invite from AMP registrations:

When you open the email, it will instruct you to 'click here' to finalise the registration:

You will need to set your password, and then login. When you login, you will land on the application dashboard, which will be empty (no deals yet).

Click NEW to start a new submission

You will have a NEW button in the top right of the screen:

When you click this button you will have Loanapp launch on a new tab.

For Lodgement, select Full Application:

Your new Loanapp record will open on the Setup Page:

  1. You will be the logged in user

  2. the whole application record has been created, you need to work through each page to complete the application

  3. FIRST - you will need to add your applicants. When you click ADD you will be able to add each applicant:

The Applicants Page

The Applicants Page is where you complete the details for your Applicants. For Person applicants, you will need to add the detail of the Applicant's household and Personal Details.

The Applicants Page is also where you trigger/complete the first of the third party verification services - Digital Consent and Digital VOI:

  1. Complete the detail for your applicant's household makeup

  2. Complete the personal details for your applicant/s, including employment details

  3. Trigger the Digital Consent - this is a mandatory step for submission. It will send an email invite to your applicant/s to consent to the third party services and assessment processes to approve the deal

  4. Trigger the Digital VOI - this is a mandatory step for submission. If you have one, you can 'recall' an existing IDVerse report instead of requiring a new one.

  5. The ID Document Verification service will:

    1. auto-skip if you have requested a fresh Digital VOI report

    2. auto-complete if you have recalled an existing Digital VOI report

The Financial Position Page

The Financial Position Page is where you complete the current Financial Position of your applicants - Assets, Liabilities, Income and Expenses.

The Financial Position Page is also where you trigger/complete the third party verification services to confirm liabilities and Income:

  1. Access Seeker - is an optional digital service. It checks your applicant/s credit file and returns to Loanapp all known liabilities (according to their credit file)

  2. The Assets and Liabilities sections - where you add all known current assets and liabilities

  3. The digital services you can use to verify your applicant/s employment income. There are two services you can use:

    1. Income digitally verified by payroll is the preferred service. The AMP Bank Loanapp will automatically try this service as soon as you have completed the digital consent and digital VOI for your applicants. If this service successfully finds/verifies your applicant's income and you use it to reconcile...then you will need to do nothing more to satisfy income verification

    2. Income digitally verified via uploaded documents is your backup service if you don't get a match on the payroll service. You are able to upload payslips, tax returns etc - these documents will be OCR'd with the data returning to Loanapp for reconciling against employment entries.

  4. The Income section which will include:

    1. your employment income entries

      1. (and your digital income reconciliations when you have used the Income verification services)

    2. any other applicant income, including rental income

  5. Rental Income Verification - where your applicants are declaring current rental income, the AMP Bank Loanapp will automatically get a Rental AVM to confirm the declared rental is within an expected range (and therefore verified)

  6. The Living Expenses section - where you capture your categorised living expenses for your applicants

The Loan Page

The Loan page is where you complete the details for this application: details of the security property/ies; the Loan/splits that you are wanting; details of fees (including LMI); and any deposits or contributions made towards the property:

  1. The Securities section. For a refinance application, this will be populated from detail you entered in your Financial Position; otherwise this is where your purchase details are added.

  2. Valuation service - you are able to:

    1. Order a valuation via Corelogic

    2. "recall" an existing valuation that you have already had completed with Corelogic

  3. Rental Income Verification - where your security property is for investment purposes and will have rental income, this service will automatically run to check your declared income against a rental AVM for that property.

  4. Loan Requirement section. This is where you will enter the details of the Loan you are after, selecting interest and repayment preferences and the Product you are wanting. This section has filtering logic so that the product/s that are displayed match your loan amount/LVR/preferences etc.

  5. Fees section. This section will automatically display the fees that apply to the product that you have chosen. You are able to check (and even edit) fees where necessary. Where you require LMI, you are able to add the expected LMI premium and note if it should be capitalised.

  6. Request LMI quote. This is an integration with Helia LMI. Where your application requires LMI, you can trigger this service to get a formal quote from Helia. Where you choose to use this service, the returned quote will auto-populate (or update) the LMI fee in the fees section.

  7. Deposits & Contributions. This is where you will add any deposits or contributions that your applicants have made/will make to finalise the settlement.

The Serviceability Page

The Serviceability Page will automatically calculate Serviceability for your application and present to you the outcomes for review. Note that if you make a change to any of your relevant application data, the serviceability outcome will re-run each time you go back to the page.

The AMP Bank serviceability engine includes a Scenario capability - allowing you to make changes to your application data to see how that affects Serviceability outcomes:

  1. The Serviceability outcomes and metrics, based on AMP Bank logic and the data you have entered in your application

  2. The Scenarios functionality. This allows you to make changes to your application data to see how your serviceability outcomes change.

The Compliance Page

This page captures the usual Borrower Interview detail that is required for a broker submission:

The Documents Section

This section allows you to download a application output. Note that this is only a record for you/your applicant - it is not required to be signed for the submission.

The AMP application form is not mandatory for submission and does not require a signature. It is primarily a reference record for brokers and applicants and is not needed in the Supporting Documents section of the submission.

Submit Section

The Submit section allows you to add application comments, generate supporting docs checklist (and request docs from applicants); and submit the application:

  1. This expandable section is where you can add your application notes.

  2. While the AMP Bank e-lodgement is designed to verify and validate as much detail as possible (and therefore require very few supporting documents) - you will still need to generate the Checklist. To do this click the "Generate document checklist" - it will generate in a new browser Tab

  3. Submit your application to AMP Bank

To facilitate a smooth submission process, ensure to upload documentation by category. Drag and drop the required documents into the respective categories outlined in the checklist. This step ensures accurate documentation and streamlines the verification process.

When you have successfully submitted your application to AMP Bank, you will get this final page:

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