Market purchases are refunded in full to your balance if the seller does not deliver, if you do not accept the offer, or if the seller reverses the trade.
Situation | What happens |
You decline or do not accept the offer | Full refund to your balance. Nothing is deducted. |
The seller does not deliver | Full refund to your balance, within 12 hours at most. |
The seller reverses the trade after you received the item | Refund of the full amount you paid. Almost always instant; in some cases up to 14 days. |
You reverse the trade after you received the item | No refund, and your SkinSwap account is banned. |
Market refunds go to your site balance, which cannot be withdrawn as cash. If you reverse a trade you received from SkinSwap, no refund is issued and your account is banned. See Trade reversals, chargebacks and bans.
Related articles: My purchase is pending, Your balances explained, Trade reversals, chargebacks and bans
