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How Do I Set Up RealPage Integration?

RealPage/OneSite is a powerful Property Management Software that provides community control for leasing, maintenance, accounting, and other general functionality for site team users. This integration also allows site teams to easily directionally sync vehicle records and sync parking space assignments between RealPage and SmartRent.

For additional information, check out RealPage’s API Documentation.

Integrating RealPage with SmartRent:

Before beginning, you will need to subscribe to SmartRent Vendor from the RealPage Exchange in your RealPage software. Once subscribed, follow these steps in SmartRent:

  1. Click Settings in the top bar menu

  2. Click Imports in the left sidebar menu

  3. Input your PM ID under RealPage Integration

  4. Enable the auto import by checking the Enabled check mark

    • Alternatively, you can ask your SmartRent Account Manager to complete this for you, as long as you can provide them with your PM ID

  5. Click Home in the top bar menu

  6. Click on the desired Community

  7. Click Settings in the left sidebar menu

  8. Click General

  9. Click Property Settings

  10. Enter your RealPage/OneSite Property Code associated with your community into the Property Code field

  11. Click Update

  12. Click Settings in the left sidebar menu

  13. Click Integrations

  14. Click RealPage

  15. Click Enable Integration
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Enabling Optional Syncs:

You can then change the following optional settings, depending on how you want to use the integration:

  1. Click the Property Settings tab towards the top of the page

  2. (Optional) Enable Unit Sync to pull in Unit information

  3. (Optional) Enable Resident Sync to pull in resident lease information and to utilize the automatic Move-In/Move-Out feature

  4. (Optional) Enable Work Order Sync to pull in work order information and generate access codes for those work orders

  5. (Optional) Enable Reservation Sync to sync resident parking assignments from OneSpace to Alloy Parking

  6. (Optional) Enable Enable Vehicle Import Sync and Vehicle Export Sync to sync resident and prospect vehicle records into SmartRent

  7. Once your preferred syncs are enabled, click Save at the bottom of the page

  8. Click Sync Now for each enabled sync to begin syncing data immediately (otherwise the syncs will happen automatically every hour)

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