Only users with certain permissions can view specific reports. If a user does not have the appropriate permissions, they’ll see a screen that says “no reports.”
To learn more about reports in SmartRent Manager, please view this article.
Below is a list of the permissions needed in order to review these reports:
Credential Log Report
View Properties, View Units, View Devices, View Access Codes
Device Installation Failures Report
View Properties, View Units, View Devices
Devices Report
View Properties, View Units, View Hubs, View Devices
Backup Code Usage Report
View Properties, View Units, View Access Codes
Backup Code View Report
View Properties, View Units, View Access Codes, View Users, View Tours
Hub Deletion Report
View Properties, View Units, View Hubs
Hub Status Report
View Properties, View Units, View Hubs
Jammed Lock Report
View Properties, View Units
Manager Guest Access Codes Report
View Properties, View Units, View Access Codes
Maintenance Team Member Report
View Property, View Vendor, View Access Codes
Move In / Move Out Exceptions Report
View Properties, View Units, View Residents, View Leases
Moved In Residents Report
View Properties, View Units, View Leases, View Residents
Occupied Unit Resident Guest Access Codes Report
View Properties, View Units, View Devices, View Access Codes, View Leases, View Residents
Prospect Report
View Properties, View Tours, View Prospects
Resident Parking Report
View Properties, View Units, View Residents, View Parking
Resident Parking Vehicle Report
View Properties, View Units, View Residents, View Parking
Resident WiFi Enrollment Report
View Properties, View Units, View Residents
Ring Status Report
View Properties, View Units
Staff Adoption Report
View Users
Stuck Codes Report
View Properties, View Units, View Hubs, View Devices
System Health Report
View Properties, View Units, View Devices, View Work Orders
Tour Report
View Properties, View Units, View Prospects, View Tours
Unit Status Report
View Properties, View Units
Vacant Unit Access Report
View Properties, View Units, View Users
Work Order Access Codes Report
View Properties, View Units, View Users, View Work Orders