Recent Product Releases - May 2024
Smart Operations Solutions
Features
Calendar View
We are excited to share calendar view, a new feature that provides month and week formats for viewing tasks. Calendar view makes it easier to understand statuses and deadlines for projects and tasks across a portfolio. The view switcher can be accessed at the top right of the task list and will retain the default or custom view selected on the task list. All filters are available on the calendar view, as well as the ability to customize the view based on start or end dates (advanced scheduling must be on), and toggle assignee/site information on and off (month view). Users can drag and drop tasks and projects to different days on the calendar to reschedule. Hovering over a task or project displays additional information. Right click options enable users to create tasks or projects, print tasks, or bulk reschedule the day’s work. Double clicking on a day enables users to create tasks. Right clicking on a task or project includes the same options available in the list view.
Project Tasks in Detail Pane
When utilizing the calendar view, this feature provides an organized way to view project tasks. The project detail pane has been updated in both calendar view and list view. A new tab is available that lists all the project tasks.
Send Tasks by Email During Maintenance Periods
As we continue to make enhancements to the Work Management platform, there will be instances of necessary downtime. During these periods, clients will be able to receive task notifications via email for urgent tasks by opting in. We will send these emails to predetermined contacts within Work Management. The task notification emails will only include information necessary for clients to contact the resident and follow up as needed. This task notification email will not appear in Work Management after downtime; the recipient of the task email will need to manually enter the urgent task if it is still open after the period of downtime.
Task Closure Asset Check
This update provides users with the ability to to monitor whether asset updates were completed following the reminder sent to users in the mobile app. For more details on this feature, refer to the mobile release notes below.
Update Task Created Source
The Task List feature lets users add columns for various task details, including the creation source. When a task is created in the SmartRent Resident App, the creation source will now be labeled "SMRT Resident App."
Bug Fixes
Created Source is Blank on Export
This bug caused inconsistent blank fields within the created source column on the task export. This now functions as expected, with the created source appearing.
Smart Operations Solutions (iOS)
Features
Task Closure Asset Check
When users close tasks with linked assets, they'll be prompted to update the asset. If they agree, they'll be taken to the Asset Details page where they can edit or replace the asset, as long as they have the right permissions and are online. This feature is not enabled by default; to enable the feature please reach out to your Account Manager.
Future Residents “No Resident” Option
This update, available only for Yardi clients, enhances the Future Residents functionality introduced last year. Since our integration sync runs nightly, a future resident added in Yardi will not appear in Work Management until the next day. To address this, the update allows users to select "No Resident" in situations where the resident is not yet available in Work Management.
Enhancements
Rebrand Updates
We have updated the splash screen and sync screen logos to “SightPlan, A SmartRent Company.” The splash screen is the screen that appears when launching the app, while the sync screen appears when the app is loading.
Smart Operations Solutions (Android)
Features
Task Closure Asset Check
This feature is available when both the Assets option and the Task Closure Asset Check feature flag are enabled in the Admin Panel. When users close tasks of any documentation type that have linked assets, they will receive a prompt to update the asset. If they decide the asset needs updating, they will be taken to the Asset Details page, where they can follow the standard workflows to edit or replace the asset, provided they have the appropriate permissions and are online.
Future Residents “No Resident” Option:
This update, available only for Yardi clients, enhances the Future Residents functionality introduced last year in Q4. Since our integration syncs runs nightly, a future resident added in Yardi will not appear in Work Management until the next day. To address this, the update allows users to select "No Resident" in situations where the resident is not yet available in Work Management.
Enhancements
Asset Filter
When a user is viewing their list of Assets, they can now filter the list to view only assets with open tasks.
Bug Fixes
YouTube Resource Links
This bug prevented users from viewing resource links for YouTube videos. These links now function as expected and users can easily view resource links via YouTube.
Access Control
Features
Alloy Access User Activity Logs
View all schedule changes in Alloy Access web. For example, if a staff member changes business hours to end at 4 PM instead of 5 PM, the log will reflect this update. This increases transparency and allows us to provide a root cause analysis (RCA) for system changes. This is just the beginning of user activity logs. We plan to add more updates in the future.
Support for Toll Tags in Texas
We've added support for standardized toll tags issued in Texas using Transcore Readers. This update integrates configuration for the Transcore Encompass® 4 RFID Reader and Cypress Converter CVX1468-A, providing a seamless vehicle access solution. Alloy Access Controllers (LP1501, LP1502) can now read these toll tags, and unlock parking gates or garages. For detailed setup and installation instructions, please refer to the updated configuration guide.
Display Alloy Intercom Real Time Status
We've added the ability to view connectivity status to the Alloy intercom controllers. This matches what is already available for other Alloy Access controllers. Users can now see this in addition to the firmware version of the intercom.
Self-Guided Tours
Features
Updated Prospects Table in Self-Guided Tours
We made a design improvement to our Self-Guided Tours prospect table to ensure a better user experience when sorting and finding prospect records.
Added Self-Guided Tours Click-To-Unlock Fallback Options
In the rare instances that a tourable unit’s hub is offline, SGT will now fallback from click-to-unlock to display a PIN Code to the prospect during their tour. Additionally, in situations where poor connectivity results in a delayed click-to-unlock response, SGT will take less time to allow a retry or show the prospect a PIN code.
Smart Apartments
Features
Sync Future Residents - Yardi
To improve our resident move-in experience, SmartRent Manager’s integration with Yardi will now sync future resident records.
Staff Adoption Report Update
This report in SmartRent Manager will now include an additional field denoting whether the user is enrolled in SAML.
digiSOW Revisions
This update gives our users greater control and flexibility in the digital scope of work approval process. Users can review and revise reports to ensure alignment with their specific needs and preferences before granting final approval.
User Account Editing Guidelines
Users in SmartRent Manager are now guided to the organization-level users list when modifying a user account. This will inform users of all the properties a given user account has access to when making changes.
Improved Unit Automations Design
We’ve made some design updates to unit automations in SmartRent Manager that more closely align with our experience standards.
Smart Communities Solutions Bug Fixes
Add Igloo Devices Without Unit Groups - We resolved an issue with creating Igloo devices for community access. Devices can now be created without having to be associated with unit groups.
AppFolio PMS Issues - We resolved an issue that caused issues mapping credentials for our AppFolio integration.
Close Icon on Toasts - We resolved an issue where the close icons on toast messages were not showing.
Yardi Work Order Update Failures - We resolved an issue where Yardi work orders would fail to update due to missing data.
Total Affected Floors Dashboard Reporting - We corrected data represented in our asset protection dashboard to ensure accuracy.