Recent Product Releases - January 2023
SmartRent Manager 1.11.23
Features
New Lockout Code Display Message for Student Housing - For communities with the Rooms feature enabled, residents will now receive a text message and email that reads “Please Visit Property Management for Access to Your Unit” instead of generating a new code. We are doing this because the codes are shared by multiple residents within a unit; giving someone access to a vault code to enter the unit and their bedroom would inadvertently provide residents access to every room in the unit. Residents who do not live in communities with rooms enabled will receive a backup code as usual.
Alloy Access
Features
Schedule Exceptions - We’re excited to share that Alloy Access can now accommodate holiday scheduling and other similar situations. Exception groups allow users to create groups of one or more days (ex. Federal Holidays) that will override regular schedules. Within these groups, users can add up to 13 separate events. Exceptions are especially useful for holidays, trainings, and other unique days throughout the year. Exceptions will be highlighted with a banner message as well as on the Events page and in the Door table. For more information, please view our Schedule Exception Support Guide.
Exceptions, as seen on the right side of the table below, have some similarities and differences with Temporary Door Modes. From a timing standpoint, Exceptions are used for future events, like setting up a year's worth of holidays for 2023. Temporary door modes are for immediately overriding an unlock schedule for a short period of time such as closing the leasing office for 2 hours for an impromptu lunch.
Setting Up Schedule Exceptions for 2023 - You can either directly add your holiday schedules within Alloy Access or your Account Manager can do so on your behalf. Please utilize the above support guide for further information or reach out to your Account Manager with any questions.
Alloy Parking
Features
Display Guest Parking Web Link - When a resident shares a guest access code at a community with Alloy Parking, the guest will now receive a link to Guest Parking Web, along with their community and unit access codes. This helps make it easier for visitors to register for guest parking without needing site team or SmartRent support.