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Release Notes 1.72 - (12/10/2020)

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Community Manager Web

Version: 1.72.0

| New Features

Manager Guest Codes Report - On the Exports page we’ve added a new report for Manager Guest Codes. This report will display the following information:

Property Name | Property ID | Unit Name | Unit ID | Unit Status | First Name | Last Name | Company | Phone | Email | Code Type | Start At | End At | Reason | Created At | Deleted At

This report can be used to keep track of Manager Guest Codes that have been given within the community, and is especially helpful for staff facilitating Self-Guided Tours needing daily unit access.

Notifications Permissions Resource - We’ve added a new Permissions Category called “Notifications” to make it easier for communities with teams solely dedicated to managing notifications/onboarding. You can now perform those tasks without needing to access any other organization or group configurations. Users with the view and update permissions will be able to access the Staff Notifications tab in settings and adjust them for all roles within your internal staff.

Bulk Import 3rd Party Access Users - To simplify the onboarding of third party access system users, we’ve added bulk import functionality to assist with what was previously a manual process of adding and removing credentials. There is a new button on the Settings → Access Control page called Import. When an organization admin clicks this button and uploads a CSV, the action will then update the groups, create new users, and assign credentials.

Dynamic Location Fields - To provide a more seamless experience for international communities, selecting an international country (CA, UK, NL, and SG) input fields will dynamically change the proper address formatting. This will normalize data within our platform and standardize the countries we currently support.

Self-Guided Tours

Version: 2.33.0

| New Features

Expired Tour Page - To provide prospects with more visibility to the next steps when a tour becomes expired, the End of Tour page is visible after the tour has ended. This page will give the prospect various quick actions to prompt them to schedule a new tour, apply now, or view nearby properties.

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Integration Enhancements - We’ve made several enhancements to our Tour Integrations including the following:

Yardi

  1. Insert SmartRent Self-Guided Tour as Notes will provide helpful information to site staff that the appointment is a self-guided tour and also gives credit to SmartRent for inserting a new guest card

Funnel

  1. Send Walk-In for Tour Now Tours allows your community to now use Funnel to report against future scheduled tours vs. tour now tours

  2. Self-Guided Tour as Tour Type allows site staff to view appointments in Funnel as Self-Guided Tours

Knock

  1. Insert Appointment/Visit Events allows for the successful insert of future tours.

Double Confirmations - To help improve the prospect’s experience, double confirmations will now pop-up on the screen to alert prospects they will be taken out of the tours web app upon clicking Continue.

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