| New Features
Bulk Group Assignment - It’s now easier than ever to manage your community assignments! The new and
improved filter feature will allow site staff to search for specific properties by status, name, state or postal code. After selecting the proper filters, the new Assign All or Unassign All buttons can be used to assign users to their groups - greatly decreasing manual search time.
| Improvements
Prioritizing FTP Enabled Client Reports - For any communities currently utilizing FTP (File Transfer Protocol), we now prioritize sending those reports to clients so they are receiving their data before business hours.
| Bug Fixes
Brivo Expiring Links for Manager Guest Access Bug Fix - We fixed a bug where manager guests codes were not being sent expiring links.
Self-Guided Tours
Version: 2.30.0
|New Features
Entrata Integration - To provide another single source of truth for property management and eliminate the need of two systems to manage leads and tours, Entrata is now an available integrations provider in Community Manager Web. The Entrata integration can be found in Property Settings → Integrations and will sync unit marketing information, as well insert and update your community’s prospects and tour records in Entrata.
| Improvements
Tour Schedule Notification Enhancement - We’ve made improvements to the Tour Schedule Notification email. It will now redirect site staff to the tour detail page rather than the tour list page. This will take site staff directly into the tour in reference to the email notification and eliminates time spent filtering through all the tours list to find the prospect information.
Lasso Integration Secondary Source - We’ve made improvements to the Lasso integration for Self Guided Tours. Instead of sending “SmartRent” as the secondary source, we now send “Unlocked - {Property Name},” so New Home Company can determine which property the prospect is interested in when scheduling a tour.
Validation Checks on Property Integrations - To prevent confusion or breaking changes when inserting tours and prospects into their respective PMS or CRM’s. A prospect record is always required to insert a tour. To ensure this we’ve added checkbox disabling and toast message warnings whenever site staff is unchecking prospect inserts with the following message “Tour insert checkbox is unchecked and will be available once prospect insert is checked.”
| Bug Fixes
Phone Number Fix - We’ve fixed a bug where previously clicking the Questions? button within the self tour web app would result in adding a + to the phone number. We’ve removed it to now only display the phone number.
Yardi Configuration Bug Fix - We’ve fixed a bug where previously site staff on the Integrations → Yardi → Property Settings page were receiving an “Organization is not yet setup” error despite having the correct Yardi credentials.
Tour Permissions Bug Fix - We’ve fixed a bug where previously the permission type Manage Settings would get automatically enabled if Manage Custom Messages and Skip ID Verification were enabled. Now, these permissions act independently of one another so roles can have these permissions without having access to all tour settings.