Overview
This guide explains how to link Schwab custodial accounts to SMArtX so:
Account data flows into the SMArtX platform
Trading permissions are enabled
Schwab account linking typically involves:
Authorizing SMArtX as a TAMP money manager
Having the client sign a Limited Power of Attorney (LPOA)
Linking client accounts to the TAMP FA Master (repcode)
⚠️Important⚠️
Account linking must be completed directly with Schwab. SMArtX cannot initiate or manage this process
If you need your SMArtX TAMP Master and SMArtX Manager Master numbers, refer to your onboarding email or request them from Client Services.
Subject: Schwab TAMP Master & SMArtX Manager Master Number Needed
Before You Begin
Ensure you have the following:
A list of client accounts approved for TAMP business
Access to Schwab Advisor Center
Contact information for your Schwab Service Team
Completed Limited Power of Attorney (LPOA) forms for each client account
Schwab Account Linking Process
Step 1 — Confirm or Establish a TAMP FA Master
Contact your Schwab Service Team to verify whether your firm already has a TAMP-enabled FA Master account.
If not already enabled:
If a TAMP FA Master does not exist:
Ask Schwab to create a new FA Master approved for TAMP business.
During setup, confirm:
Asset-based or transaction-based pricing
Margin approval
Options approval (Level 3 recommended)
Note: Client accounts using SMArtX will ultimately be linked to this TAMP FA Master.
Step 2 — Link Client Accounts to the TAMP FA Master
Work with your Schwab Service Team to:
Identify accounts that will use SMArtX
Link those accounts to the TAMP FA Master
This allows accounts to feed correctly for trading and data transmission.
Step 3 — Complete the Managed Account Marketplace LPOA
Each client must complete the Managed Account Marketplace Money Manager Limited Power of Attorney (LPOA).
Advisor actions:
Provide the LPOA form to the client for signature
Submit the completed paperwork to Schwab via:
Schwab Service Center, or
DocuSign
When completing the LPOA:
In Section 3 – Advisor, TAMP and Manager Authorizations
Select Trading Authorization only
Step 4 — Confirm the Account Connection
After submitting the LPOA, monitor the Alert Center in Schwab Advisor Center for approval.
Once approved, verify the connection:
Open the client account
Navigate to: Account Menu → Associated Items → Master Accounts
Confirm SMArtX appears in the list.
This confirms the account is connected and transmitting to SMArtX.
⚠️If SMArtX does not appear under Master Accounts:
Contact your Schwab Service Team ask them to verify:
The LPOA was processed
The account is linked to the TAMP FA Master
What Happens Next
Once linking is complete:
Schwab begins transmitting account data to SMArtX
Accounts will appear in the SMArtX platform
SMArtX confirms when accounts are ready for trading and rebalancing
Important Notes
Schwab uses a shared (bulk) data feed with SMArtX.
No additional technical setup is required.
When sending electronic communications to Schwab regarding SMArtX accounts, include:
Support
For Schwab account linking questions, contact:
Your Schwab Service Team
Your home office support team
For SMArtX platform support:
📞 561-559-7676
Or click the 💬 chat bubble in the bottom-right corner of your advisor dashboard.
Establishing an Outsourced Agent (OA) Relationship with SMArtX
CASE-BY-CASE EXCEPTION ONLY
What This Setup Does
This process links your Schwab FA Master Account to SMArtX so account data can flow to the platform.
Schwab creates a SMArtX OA Master Account, then links:
FA Master → SMArtX OA Master
FA Master → SMArtX Jumbo Master
OA Master → SMArtX Jumbo Master
OA Relationship Advisor Steps
Step 1 — Notify Schwab
Email your Schwab Service Team and Sales Rep that you want to establish an Outsourced Agent relationship with SMArtX.
Example email:
Subject: Establishing Outsourced Agent Relationship with SMArtX Advisory
Dear [Recipient],
We are forming a partnership with SMArtX Advisory and would like to establish the relationship under the Outsourced Agent (OA) structure. Please advise on the next steps.
Best,
[Your Name]
Step 2 — Review Accounts in Your FA Master
Before linking accounts:
Review the FA Master Account
Remove any accounts that should NOT feed to SMArtX
⚠️ Once the FA Master is linked, those accounts will flow to SMArtX.
Step 3 — Complete the Schwab OA Addendum
Schwab will provide the Outsourced Agent Addendum.
The following must sign:
Hiring Firm Schedule A Principal
SMArtX Schedule A Principal
Note:
This form is not currently available on Schwab Advisor Center. Request it from your Schwab Service Team.
Step 4 — Submit the Completed Form to Schwab
Send the signed addendum to your Schwab Service Team.
Processing time:
1–3 weeks
Step 5 — Schwab Creates the OA Master
Schwab will:
Create the SMArtX OA Master
Notify SMArtX when complete
Step 6 — Schwab Links the Master Accounts
Schwab links:
FA Master → OA Master
FA Master → SMArtX Jumbo Master
OA Master → SMArtX Jumbo Master
Processing time:
3–4 business days
Step 7 — Accounts Begin Feeding to SMArtX
Once linking is complete:
Schwab confirms the accounts expected to flow to SMArtX
Accounts typically appear after the overnight update
Optional Reconciliation
To confirm all accounts arrived:
Option 1
Hiring Firm exports the FA Master account list from Schwab Advisor Center and sends it to SMArtX.
Option 2
SMArtX sends the received account list for advisor confirmation.
If accounts are missing, Schwab’s Service can research and confirm the linking.
Expected Timeline
Step | Timeline |
OA Addendum Processing | 1–3 weeks |
Account Linking | 3–4 business days |
Accounts visible in SMArtX | Next overnight cycle |
Key Reminder
Before linking the FA Master:
Remove any accounts that should not be sent to SMArtX.