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Account Linking

How to Link Custodian Accounts to SMArtX for Trading and Platform Access

Updated over 3 weeks ago

What is Account Linking?


Account linking is the process that authorizes SMArtX to access client accounts held at your custodian.

Once linking is complete:

  • Accounts begin flowing into the SMArtX platform

Trading permissions are enabled through SMArtX


Before You Start

Most custodians require the following before accounts can be linked.

Custodian Identifiers

Each custodian uses different advisor identifiers.

Custodian

Identifier

Fidelity

G Number

Schwab

FA Master / Manager Master

Raymond James

FA Number + Branch

Goldman Sachs

Rep Code

First Clearing

Sub Firm + Rep Code

If you need your SMArtX identifiers, contact:

📧 clientservices@smartxadvisory.com
Subject: <Custodian Name> Numbers Needed for Account Linking


Accounts to Link

Prepare a list of accounts you want connected to SMArtX.


Required Authorization

Some custodians require authorization forms such as:

  • Vendor authorization

  • Advisor authorization

  • Client authorization

Examples include:

  • Fidelity LPOA

  • Schwab account application paperwork



Standard Account Linking Flow


⚠️Important⚠️

SMArtX cannot initiate account linking with custodians on your behalf.

Advisors must work directly with their custodian service teams to complete the linking process.


1. Contact Your Custodian

Reach out to your service team to begin the linking process.


2. Provide Custodian Identifiers/Rep Codes

Each custodian uses different terminology for advisor identifiers.

Examples:

  • Fidelity — G Number

  • Schwab — FA Master

  • Goldman Sachs — Advisor Rep ID

  • Raymond James — FA Number

If you need your SMArtX identifiers, email:


3. Complete Custodian Authorization

Submit the required paperwork to authorize SMArtX as a platform/vendor.

This may include:

  • Advisor authorization

  • Client authorization

  • Custodian vendor forms

SMArtX will provide the identifiers that must appear on these forms.


4. Submit Paperwork to the Custodian

Once submitted, the custodian processes the request and enables SMArtX access.

At the same time, SMArtX prepares internal account mapping so accounts are assigned to the correct enterprise/platform.


5. Confirm Processing

Advisors should confirm with their custodian service team that the authorization has been completed.


6. Verify Accounts Are Linked

Once the custodian completes linking:

  • Accounts will appear in SMArtX

  • SMArtX confirms data feeds are active

  • Accounts are mapped to the correct enterprise/platform



After Linking

Once accounts begin flowing:

SMArtX’s Reconciliation Team reviews accounts to ensure they are ready for trading and rebalancing.



Custodian-Specific Guides

Each custodian has its own process and required forms.

Refer to the Account Linking collection for detailed instructions by custodian.



Need Help?

For account linking questions, contact your custodian service team.

For SMArtX platform support:

📞 561-559-7676

Or click the 💬 chat bubble in the bottom-right corner of your advisor dashboard.



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