What is a Google Business Page?
Google Business Profiles are listing that allow you to manage your online presence, share basic business information and posts with your customers, and reply to publicly visible reviews.
Google Business profiles are free to create and use; if you've taken over an already existing business, there may even be one already created for you.
The easiest way to see your Google Business profile is simply to do a google search for the name of your business - the panel that displays to the right of search results is where customers will see your profile also.
How do I connect my Google Business page to SocioConnect?
Connecting your Google Business profile to SocioConnect is really straightforward, below are instructions for doing so when logged in on Web (Computer) or on the Mobile (App).
Connecting Google Business On Web
Begin by navigating to the Channels tab
Here's a quick shortcut --> https://www.socioconnect.io/channelsNow select the orange "Add Channel" button.
When given the option of what network to proceed with, click "Continue With Google"
You'll now be asked to sign in to a gmail account - this will be an account that has admin permissions for the Google Business profile you want to connect; so it may be your personal email.
At the next step you'll be given a list of any Google Business profiles detected within this email account, just tick next to those you would like to connect to Socio, and press Select to save.
Connecting Google Business On Mobile
Begin by navigating to the Menu, this is the icon resembling three horizontal lines in the bottom right corner of your app
Now choose the option named Channel List from the menu.
From the Channel List, press the green Plus icon in the top right corner of the screen
When asked what network you would like to connect a channel from press Google.
You'll now be asked to sign in to a gmail account - this will be an account that has admin permissions for the Google Business profile you want to connect; so it may be your personal email.
At the next step you'll be given a list of any Google Business profiles detected within this email account, just tick next to those you would like to connect to Socio, and press Select to save.
I don't seem to have control of my Google Business page, what do I do?
It's always possible you will have lost, or never initially claimed, control of your Google Business page; that's no problem, Google make the process of regaining control really easy.
Claiming Control Of A Google Business Profile
On your Computer (this process can't be done on mobile) open Google Maps.
In the search bar, enter the business name.
Click the business name and choose the correct one from the options that appear.
Click "Claim This Business", then "Manage Now..."
Select a verification option, and follow the on-screen steps.
Requesting Access To A Google Business Profile
In cases where there are already active owners on the profile, the "Claim This Business" option will instead read "Own this business?"
This will direct you to a form that indicates who the other active users are, and allows you to send a request to have them add you.
What can I do with my Google Business page through SocioConnect?
Once your Google Business page is connected, SocioConnect allows you to manage Posting, review responses, and update your business information, all from the one platform.
Google Business Posting
What are Google Business posts?
Google Posts are a great way to connect with your customers from directly within your local business listing.
This type of posting is ideal for providing your customers with information (think special deals, upcoming events, or new product offerings).
Where do my Google Business posts appear to customers?
They appear right within your listing (the section of the page that displays when your customers Google search for you) so are perfect for adding depth to your online presence and drawing the interest that will encourage customers to click through to your site.
How do I create a Google Business post?
Posting to Google through SocioConnect couldn't be easier, simply click Create Post as normal from the Posts screen (Calendar) and, once you've connected your Google Business profile, you'll see the option to make your post to Google, along with the usual list of networks.
Keep In Mind - Posts to Google go through a verification process, so can appear on your page sometimes as much as 30mins after you see them successfully published in Socio
Google Review Management
Socio's Inbox features will list any reviews your Google Business profile receives as they come in, and allows you to respond directly through our app.
Should I respond to reviews?
You should absolutely respond to reviews your business receives; both positive and negative ones. Responding shows you value customer feedback, builds trust and credibility, and can even improve your business's visibility in search results.
Google Information Updating
Using the Edit button 
next to your Location, you can update information like your business address and opening hours, pressing "Save" or "Sync Now" will then send these updates to your connected Google Business profile and update them there.
What Kind Of Content Should I Post To Google Business?
A few guidlines for how to best engage your audience on Google:
Frequency:
Minimum: Aim for at least one post per week to maintain a visible and active presence.
Ideal: Posting more frequently, such as every few days or even daily, can help keep your profile fresh and engaging, especially if you have regular updates, promotions, or events to share.
Consider your content: If you have a lot of newsworthy content, promotions or special deals, you can post more frequently.
Content Variety:
What's New: Share updates, new products, or services.
Offers: Promote special deals, discounts, or limited-time events.
Events: Announce upcoming events or happenings at your location.
Photos and Videos: Use visuals to make your posts more engaging and shareable.
Why Regular Posting Matters:
Visibility: Regular updates help your business stand out in local search results.
Engagement: It shows customers that your business is active and responsive.
Local SEO: Regular posts can help improve your local search ranking.
Connect with Customers: Posts provide an opportunity to connect with potential customers and drive them to your website or landing pages.
Things to Avoid:
Spam: Avoid posting irrelevant or overly promotional content.
Overwhelming Content: Don't flood your profile with too many posts, as this can dilute the impact of your message.
Outdated Information: Ensure your posts are current and relevant.