Navigating The Channels Tab
Begin by clicking the icon to take you to the Channels tab 
Here you will have a list of all social media channels already connected to your Venue, along with their connection statuses, and an indication of what groups they're assigned to.
To filter this list and make it a little more readable, click any of the filter drop downs lining the top of the screen - or type into the search box for a specific channel you're looking for.
Adding A Channel
To connect a new social media channel to the system click the 
button.
Each social media platform has it's own steps to go through in order to connect, those will be outlined below, although the on-screen instructions within SocioConnect will also guide you.
Once a new channel has been added, you'll be given the option to add it to an already existing Location.
Tip 💡 If you don't have locations already created, you can always do this and assign the correct channels later from the Locations screen.
Reconnecting A Disconnected Channel
It's unfortunate, but once in a while you'll see a channel that has become disconnected - meaning your posts and data won't be in sync with SocioConnect, and scheduled posts would fail to publish.
There a several reasons this can happen - the specific error message that comes back from the social media channel will be detailed when you hover your cursor over the little question mark symbol.
To reconnect, click the green wheel 
icon, this will then bring you to a similar process to connecting channels in the beginning, reestablishing the link between Socio and the social network.
Note 🗒️ If you've got lots of disconnected channels, from a Facebook outage or similar event, don't worry - following the steps to reconnect any one of them will trigger an attempt to reconnect all at once
Removing A Channel
It's also possible to remove a channel from the system completely, you do this by clicking the
icon next to the channel's name.
Removing a channel will completely disconnect it from SocioCommand - deleting past data, as well as future scheduled posts - so make sure this is what you want before doing so - if your plan is only to stop posting for a particular channel for a short period, removing it from it's associated groups may be an easier option.
Connecting A Facebook Page
To connect a Facebook Business Page; you will need to be signed in to a Facebook profile that has access to the Business Manager that has Partner Access to the page you would like to add before completing the next step.
For security and management, we recommend that brands have Business Manager access to all of their local pages. Retailers should have 'owner' or 'admin' access to all local Business Pages.
Connecting An Instagram Page
To connect an Instagram Business Page; you will need to be signed in to a Facebook profile that has access to the Business Manager that has Partner Access to the page you would like to add before completing the next step.
The Facebook and Instagram Business pages need to be linked in order to connect the Instagram Business Page on SocioCommand. To find out more information on how a retailer can link their Facebook and Instagram Business channels, visit the link below.
Connecting An X (formerly Twitter) Page
To connect a X Business Page; you will need to be signed in to that Business Page on the device you are connecting the channels on.
Connecting A Google My Business Profile
To connect a Google My Business Page; you will need to be signed in to a Google account that has access to that Google My Business Page on the device you are connecting the channels on.
Connecting A LinkedIn Account
To connect a LinkedIn page; you will need to be signed in to a personal LinekedIn profile that has access to the on the device you are connecting the channels on.