Notifications are separated into 2 sections on SocioConnect; push notifications & email notifications. A push notification is a message that pops up on a mobile device. We recommend keeping all notifications on to enable you to manage your social media channels promptly and ensure your channels and ad accounts remain connected at all times.
How to edit your notification preferences:
Log in to SocioLocal and go to the menu in the bottom right corner. ☰
Select the "Settings" option.
Once there, select Notifications.
Here, you can turn on and off the toggle to the right of the heading to opt in and out of receiving either push or email notifications.
Push Notifications Explained
Messages - you will receive a push notification when you receive a new message on your social media channels
Comments - you will receive a push notification when you receive a new comment on a post on your social media channels
Reviews - you will receive a push notification when you receive a new review on your social media channels
Reach Out - you will receive a push notification when you have not posted on your social media pages for more than 4 days
Channel Disconnect - you will receive a push notification when one or more of your channels have disconnected from SocioConnect
Post Publish Failure - you will receive a push notification when your post has failed to publish. If this happens, once you click into the app, you will be able to see a more detailed description of why the post failed and what error occurred.
Ad Account Disconnect - you will receive a push notification when one or more of your ad accounts have disconnected from SocioConnect
Ad Publish Failure - you will receive a push notification when your ad has failed to publish. If this happens, once you click into the app, you will be able to see a more detailed description of why the post failed and what error occurred.
Email Notifications Explained
Channel Disconnect - you will receive an email when one or more of your channels have disconnected from SocioConnect
Post Publish Failure - you will receive an email when your post has failed to publish. Here, you will also see what error occurred to cause the post failure.
Ad Account Disconnect - you will receive an email notification when one or more of your ad accounts have disconnected from SocioConnect
Ad Publish Failure - you will receive an email when your ad has failed to publish. Here, you will also see what error occurred to cause the ad failure.