Skip to main content
All CollectionsReporting
Performance Reporting On Mobile
Performance Reporting On Mobile

Monitor and report on your socials on mobile with SocioConnect

Gareth Dooner avatar
Written by Gareth Dooner
Updated over 6 months ago

Performance

The Performance section on mobile is the place to track the success of your channels and posts, whether that's local level posting or content from HQ.

To find this section click first on the Menu icon in the bottom right of your app screen, then on Performance.


Choosing A Time Period

The date selector along the top of the Performance screen is used to choose the period you want to see reporting on.


Performance Reports In Detail On Mobile

Below


Calls From Source

This is the number of people who've called you from Facebook and Google and shows the comparison vs the previous period. You will need Google MyBusiness connected to SocioLocal to see this figure.


Found Directions

This is the number of people who've gotten directions from Facebook and Google and shows the comparison vs the previous period. You will need Google MyBusiness connected to SocioLocal to see this figure.


Social Engagement

This is the number of likes, comments & shares your posts have received over the time period selected and shows the comparison vs the previous period.


Total Page Likes (Fans)

This is the number of Fans who like your business pages and shows an increase or decrease in fan count over the selected time period.


Total Posts

This shows the number of posts published over the time period and what channels they were published to.


Post Reach

This shows the number of people your posts reached over the selected time period and shows an increase/decrease vs the previous period.


Engagement Rate (actions/fans)

(Post likes + post comments + post shares) / Fan Count * 100 / (# of posts in timeframe) to give your average engagement rate over the period and comparison vs the previous period.


Paid vs Organic

This shows the number of people your posts reached organically vs paid.


Online Conversions

This is the number of people who've completed an action on your website and shows the comparison vs the previous period e.g online bookings.


Website Traffic

The number of website visitors over the selected time frame and shows any increase or decrease compared to the previous period.


Top Contributors

These are posts which can be directly correlated to an uplift in business.


Social Media

A summary breakdown of how your channels are performing per network. For Facebook, you can take a more detailed look at post performance.

Did this answer your question?