You can send a feature request from inside the Soco app in a few taps. We build Soco around what TikTok Shop affiliates need most, so your requests genuinely steer what we build next.
How to send a feature request
You send a feature request from the Account screen.
Open the Soco app.
Tap the account icon in the top right of the Home screen.
Under Help, tap Request a new feature.
A chat opens. Describe what you want Soco to add and why it would help you.
That's it, thanks for the idea. We'll follow up in the chat if we have questions.
What happens after you send a feature request
Your request goes straight to the team, and we take it seriously: what affiliates ask for is a big part of how we decide what Soco builds next. The more you tell us about what you need and why, the better we can weigh it.
We can't build everything at once, so a request isn't a promise. When something you asked for does get built, you'll see it arrive in an app update.
If what you need is help with something rather than a new feature, ask in the same chat and a person will help: support answers Monday to Friday, 9am to 6pm Eastern. The full answer times are in Contact Soco support.
Next steps
Your next question is probably one of these: