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How do I request assistance with registration issues?

Guidance on getting help with event registration issues, including troubleshooting common errors, resending confirmation, and contacting support if registration cannot be completed.

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Written by Info Solarplaza

If you run into a problem while registering for an event, for example a payment that won’t go through, a ticket that isn’t appearing in your account, or attendee details that need correcting, please contact our Solarplaza Support Team at support@solarplaza.com for assistance.

Include the event name, the email address used during registration, and any order or confirmation reference you have, as well as a screenshot if possible, so we can locate your registration and resolve the issue quickly. Confirmed registrations and tickets appear under the My Events section of your Solarplaza account dashboard.

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