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Can I transfer my ticket instead of cancelling?

Learn how to transfer your Solarplaza event ticket instead of cancelling.

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Written by Info Solarplaza

Yes, and in most cases this is the recommended alternative to cancelling. Tickets can generally be transferred to a colleague up to 3 days before the event.

Requesting a transfer

  • Contact our Solarplaza Support Team at support@solarplaza.com no later than 3 days before the event.

  • Provide the following information:

    • Original attendee's name and email address

    • Replacement attendee's name and email address

  • Our team will update the registration details and once transfer is complete, the replacement attendee will receive confirmation of this, together with their ticket

  • If they have a Solarplaza user account their ticket will appear in their My Events section of their Solarplaza account dashboard

After your request

Once the ticket transfer has been completed, the replacement attendee will receive a confirmation email with their ticket attached. If they have a Solarplaza account, the ticket will also be available in the My Events section of their Solarplaza account dashboard.

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