This guide explains how to register for a Solarplaza event with your existing Solarplaza account. It also explains the available payment options and what to expect during the registration process.
Before you begin
Log into your Solarplaza account https://www.solarplaza.com/login/
Have your attendee and billing details ready before you begin
Step 1: Open the Events page
Go to the Solarplaza home page and select Events https://www.solarplaza.com/events/, as shown in Figure 1.
Figure 1. Solarplaza home page showing the Events navigation menu
The screenshots in this guide used a number of our forthcoming events as an example, so depending on the event, the event page and available ticket types may differ.
Find the event you would like to attend, as shown in Figure 2.
Figure 2. Events page displaying the available Solarplaza events
Select the event you would like to register for.
Select Buy Ticket to begin the registration process, as shown in Figure 3.
Figure 3. Event page showing the Buy Ticket button
Step 2: Select your tickets
Available ticket types depend on:
the event
the current sales phase
your eligibility
An example of this is reflected in Figure 4. shown below.
Examples include:
Very Early Bird
Early Bird
Regular
Local rate
International rate
Combo ticket
Figure 4. Showing an example of the available ticket types
Select the white Buy ticket button to begin the registration process.
You'll be taken to the Registration (Select Tickets) page, as shown in Figure 5.
Figure 5. Registration page showing the available ticket types
Select the applicable ticket type by clicking on the plus button to select the number of tickets you would like to purchase (shown in the screenshot below and highlighted within the blue rectangle), as shown in Figure 6.
Figure 6. Selecting the number of tickets to purchase
Note: in some cases, there may be combo tickets available or local and international rates, so ensure that you select the one that best fits your needs
If you have received a promotion (discount code) enter it in the grey box reflected within the screenshot below (highlighted within the green rectangle).
If you do not have a promotion (discount code) leave this box blank.
Select Continue to proceed to the next step.
Step 3: Enter the attendee information
You will now find yourself on the Attendee Information page.
Fill in all the required information, especially those marked with an asterisk (*) which are mandatory required fields and shown in Figure 7. Review the available add-ons and select the option(s) you would like to add to your registration, as shown in Figure 8.
Once you've completed this step, select Continue to proceed.
Figure 7. Completing the attendee information
Figure 8. Showing the available add-on’s for this specific event
Important: If you're purchasing multiple tickets, you'll need to enter the details for each attendee.
Step 4: Complete the billing information
After completing the attendee information, select Continue to proceed to the Billing Information page, as shown in Figure 9.
Complete the required billing fields for the person or organization responsible for paying for the registration. If you are purchasing tickets on behalf of someone else and would like your details to appear on the invoice, enter your own billing information instead of the attendee's details.
Select your preferred payment method, that is ‘Pay by Card’ or ‘Pay by Invoice’.
Tick on the boxes titled “I consent to Solarplaza handling my billing for event services and confirm I've read the Privacy Policy” and “I agree to the Solarplaza Terms and Conditions” before clicking on the final step to submit payment.
Figure 9. Entering the billing information, selecting the payment method and consenting and agreeing to our Privacy Policy and Terms & Conditions
Tip: If the billing contact is also attending the event, select ‘Copy from attendee information’ to automatically populate the billing fields. You only need to complete any remaining billing address details and provide a VAT number, if applicable.
Important: If your organization has a VAT number, enter it in the VAT Number field. Depending on your billing country and organization, a VAT number may be required to complete your registration. If you're unsure whether you need to provide a VAT number. Learn more in the related article: Why is a VAT number required?
Step 5: Complete payment
Select Submit payment, as shown in Figure 10.
If you have selected to pay by credit card you'll be redirected to Stripe's secure payment page to complete your purchase using your credit card. Credit card payments are processed securely through Stripe. Solarplaza does not store your credit card details.
If you have opted to pay by invoice you will see this message, you will receive a confirmation of your order via email to which will be attached the invoice for payment.
Figure 10. Submitting your registration for payment
Once your payment has been processed successfully, whether by credit card or bank transfer:
your event registration will be confirmed;
you'll receive a confirmation email; and
your ticket will appear in your Solarplaza account (if you registered with one) or be sent to the email address used during registration.
Need help?
If you experience any issues during registration or payment, contact our Solarplaza Support Team at support@solarplaza.com. Please include the name of the event and a description of the issue so we can assist you more quickly.
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