We're sorry you're experiencing issues with your account. Below are some steps you can take to help resolve the problem.
🔧 Step 1: Clear Your Cache and Cookies
If you're using an iPhone:
Open Settings
Tap Safari
Scroll down and tap Clear Cookies and Data or Clear Cookies and Clear Cache
Tap Clear Cookies or Clear Cache again to confirm
🔄 Step 2: Restart Your Device
After clearing your cache and cookies, restart your device to refresh any background processes that may be affecting app performance.
📱 Step 3: Reinstall the App
Uninstall the Splash Sports app
Visit the App Store or Google Play Store and reinstall the app
Log in and try again
🌐 Step 4: Try a Mobile Web Browser
If you're still having trouble in the app, try accessing Splash Sports using a mobile web browser (like Chrome or Safari).
Still Having Issues?
If none of these steps resolve the issue, let us know and we’ll be happy to continue troubleshooting with you.