Seeing a blank white screen when loading Splash? This is almost always a browser or app cache issue. Work through these steps:
Step 1: Update the App or Browser
iOS: App Store → Search "Splash Sports" → tap Update if available
Android: Google Play → Search "Splash Sports" → tap Update if available
Browser: Chrome → Menu → Help → About Google Chrome (updates automatically)
Step 2: Clear Cache & Cookies
Chrome (desktop): Menu → Settings → Privacy and security → Clear browsing data → check Cached images & Cookies → Clear data
Safari (iPhone): Settings → Safari → Clear History and Website Data
Chrome (Android): Three-dot menu → Settings → Privacy → Clear browsing data
After clearing, refresh the page or reopen the app.
Step 3: Try a Different Browser or Device
If the white screen persists, try opening Splash Sports in a different browser. Google Chrome is recommended. If it works there, the issue is specific to your original browser's settings or extensions.
Step 4: Disable Browser Extensions
Ad blockers and privacy extensions can sometimes cause blank screens. Try disabling them temporarily and refreshing.
Still seeing a white screen after all steps? Email support@splashsports.com with your device type, browser or app version, and a screenshot if possible.