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What is PayTo, and how does it work?

This article explains what PayTo is and what it means for Spriggy members.

PayTo is a new account-to-account payment system built on Australia's New Payments Platform (NPP). It is an alternative to direct debits (BECS). It is a secure payment option that lets you pay directly from your bank account using your BSB and account number. It gives you more visibility and control over your payments in your online banking.

PayTo processes bank payments in near real time in comparison to old 1-3 business days that old direct debits usually take.

Feature

PayTo top-ups

BECS (direct debit)

Speed

Instant or near real-time

1–3 business days (batch processing)

Authorisation

Pushed directly to banking app for approval

Signed forms or verbal agreements

Consumer control

View, pause, or cancel via banking app

Contact the merchant directly to cancel

Availability

24/7 including weekends and public holidays

Business hours only

This means that top-ups from your bank account that used to take up to 3 business days to settle will now be instant or near real-time.

There will be no delays due to Business hours or public holidays.

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