With the single occupancy and I allowed to bring my wife? Is there a separate fee or the same total?
How to get refund upon trip cancellations?
To get a refund upon trip cancellation, you can cancel the trip by pressing “Cancel and refund” this will issue a refund. The funds take 5-10 business days to return back to the
card.
How do you change the price for someone that already paid?
Unfortunately, that isn’t something you can do right now. You could add an addon for the difference if it’s an increase in price.
What do you need to change the price from the backend?
Send me an email with the specifics and I can update on the back end for you.
Name:
Email:
New price:
New package they are moving to:
Send us at: Stevon@squadtrip.com
With the single occupancy and I allowed to bring my wife? Is there a separate fee or the same total?
Each person will need to book separately.
How to cancel and refund a guest?
First, you need to go to the Company stats, then on the left, you will see Cancel a Trip. Find the person's name then click Cancel and refund.