What's happening:

The following error is appearing when a user attempts to remove an Individual from a Case --

This case member cannot be removed from the case because he/she has already signed up for a case program

If this error is appearing, it will not be possible to remove the Individual from the Case since they have been active on Services within that Case.

The user will need to leave them on the Case, but the Individual can be removed from any Service Files so they are not booked into Events as attendees going forward.


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