Sometimes our games don't get quite enough players for a full session! Maybe you need at least 3 players, but you only have 2 signed up at start time.
Players in scheduled sessions will be charged even if the minimum player count is not met.
Players in New/Pending games will not be charged because the game has not started, and no sessions of the game have been scheduled.
How do I know if my game has started?
Players
In your My Games page, games that are still recruiting players before they can begin will show Needed to Start in blue.
You will not be charged for these games until the GM clicks Start Adventure on their end and schedules your first session.
Games that have enough players to run and have been marked as starting will show Seats Left in green
If your game has started but has no more seats available, you will see Full in red
GMs:
In your Listings page, games that are still recruiting players before they can begin will show Pending in yellow
Games that have enough players to run and have been marked as starting will show Active in green
What Should I Do if My Session Doesn't Have Enough Players?
By assuming a charge will go through, this gives you as the GM more choices for sessions with low player counts.
You can choose to cancel the session and refund the players. Or, you can play with the players who are able to attend (like running a one-shot, or readjusting the story for the number of players you do have).
Whatever you choose to do with your session, just make sure to communicate with your players what you'll be doing.