Skip to main content

How to cancel your Sternify subscription

Cancel in a few clicks. You keep everything until the end of the period you’ve paid for.

Written by Alex

You can cancel any time. You keep every feature until the end of the period you’ve already paid for, and you won’t be charged again.

1. Open Subscription

In your Shopify admin, click Sternify under Apps, then click Subscription. If you don’t see it, click View more at the end of the list.

Sternify menu in the Shopify admin with Subscription highlighted

2. Click Cancel subscription

It’s at the top of the page, next to your plan.

Subscription page with the Cancel subscription button highlighted

3. Confirm

The window shows your plan and the last day you keep it. Click Cancel subscription to confirm.

Confirmation window with the Cancel subscription button highlighted

4. Done

The card now says Canceled, and Access until shows the last day of your plan. Until then, everything keeps working as before.

Canceled subscription showing the Access until date and the Resume subscription button

Changed your mind?

Click Resume subscription before that day. You keep your plan without a break, and you won’t be charged before that day.

Good to know

  • On your last day, your plan ends and Sternify’s paid features stop on your storefront.

  • Nothing is refunded for the time you’ve already paid for, and you won’t be charged again.

  • During a free trial, cancelling means you’re never charged. You can keep using Sternify until the trial ends.

  • Removing the app too? See Cancel, uninstall, or reinstall Sternify.

Did this answer your question?