All CollectionsPlans, billing & accountPlans, billing & accountUnderstand plan access, Shopify charges, cancellation, and reinstalling Sternify.By Alex1 author·5 articlesManage your Sternify plan, trial, or billing intervalFind your current plan, understand feature access, and review changes before approving them.Cancel, uninstall, or reinstall SternifyPrepare your storefront, verify cancellation, and understand pending charges and reinstalling.I paid for Sternify, but my plan is missing after reinstallingCheck the correct store, current subscription, feature access, and the billing details support needs.Why was I charged after cancelling or uninstalling Sternify?Compare billing dates, check a pending or duplicate charge, and send the right details for a billing review.How to cancel your Sternify subscriptionCancel in a few clicks. You keep everything until the end of the period you’ve paid for.