If you have set up the Landmark AML integration set up, sellers and landlords can submit their details for AML compliance checks directly through the Street Consumer App. The process works the same way for both - both will see a 'Compliance Checks' task appear in their to-do list once the property has been instructed, and both follow the same steps to submit their details.

If you use the Smart Compliance integration, or manage your AML checks externally to Street, sellers and landlords will not be able to submit their details via the consumer app.

When a property has been instructed in Street, the seller or landlord will receive the 'Instruction Received' notification, asking them to download the app.

Once logged in, they will see their property details and a Tasks section at the top of the Overview tab, showing their various tasks, including the 'Compliance Checks' task.

To get started, the seller or landlord clicks 'Get Started' and is guided through three steps: checking their details, uploading proof of ID, and uploading proof of address.

The first step asks them to confirm their personal details - including their name, email, phone number, date of birth, and address - as they appear on their identification documents and all fields in this step are mandatory.

The next two steps allow them to upload identification documentation (such as a passport or driving licence) and proof of address (such as a utility bill or council tax bill). Documents can be uploaded from their device or taken as a new photo however both documentation steps are optional and can be skipped.

Once submitted, the details will appear in your Street account, either already submitted to Landmark automatically, or held for you to submit manually, depending on your Landmark AML integration settings.

For more information on running AML checks, see our Landmark AML Checks help article.