Seller Listing Approval
Within their Street consumer account a seller is able to approve their listing once their property has been instructed, the property onboarding process completed and the listing sent for approval.
When the listing has been sent for approval, the vendor will receive the notification called 'Property Sent', found in the properties tab of notification preferences. By default, this email will ask them to either download the Street Consumer App or log into Street via web browser to review the listing however the content of this email can be edited via edit notification content.
This article explains how sellers can approve their listing by logging in to Street on a web browser however for information on how they can do this via the consumer app, see this help article.
Listing Approval Workflow
When a seller logs into their Street account via a web browser, they can click into the Properties tab and then click on their property.
From here, under Tasks and Appointments they will see the Approve Your Listing task and can click 'Start' to get started.
The seller can then scroll through any property details you have added during the onboarding process including photos, description, key features, floor plans, rooms and outside spaces.
Approving the listing
If they are happy to approve straight away they can just click the 'Approve Listing' button.
Suggesting changes
However if they want to suggest changes to the listing they can click the 'suggest change' button on a section where they can free type their feedback.
Tip - Some sellers forget to click 'save' after typing their request which prevents the request coming through to your Street account so always ensure the seller clicks the 'save' button.
Once saved, the suggested change should appear in a grey box with the date and time saved and the option to edit.
Once all suggested changes have been added, the seller should click the 'request changes' button to submit these to your agency.
Once the changes are requested the seller will receive confirmation in their account and you're ready to review the requests and make the necessary changes in Street! See our Property Listing Changes help article for more information.
Street is constantly being updated. This can mean that some of these articles become slightly out of date. If you spot something that looks a little bit different to your Street account, please let us know on the live chat so we can get it updated!