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Listing Approval (Consumer Desktop)

How sellers can approve their listing from their Street account via web browser

Written by Elliot Palmer

Listing Approval (Consumer Desktop)

Whether you're working with a seller or a landlord, the listing approval process on desktop is identical. Both will see an 'Approve Your Listing' task once the listing details have been completed in Street, and the listing has been sent for approval.

When the listing is sent for approval, the seller or landlord will receive the 'Property Sent' notification, found in the properties tab of notification preferences. By default, this email asks them to either download the Street Consumer App or log into Street via a web browser to review the listing however the content of this email can be edited via edit notification content.

This article covers how sellers and landlords can approve their listing via desktop. For information on how this works via the consumer app, see our Listing Approval (Consumer App) help article.

Listing approval workflow

When the seller or landlord logs into their Street account via a web browser, they can click into the "Properties" or "Portfolio" tab and then click on their property. Under Tasks and Appointments, they will see the 'Approve Your Listing' task — click 'Start' to begin.

From here, they can review all of the property details added during the onboarding process, including photos, description, key features, floor plans, rooms, and outside spaces.

Approving the listing

If they're happy with everything, they can click 'Approve Listing' to confirm.

Suggesting changes

If they'd like something amended, they can click the 'Suggest Change' button on the relevant section,.

Here they can type their feedback and click save.

Tip! Some sellers forget to click 'Save' after typing their request, which prevents it coming through to your Street account. Always ensure the seller or landlord clicks the 'Save' button after entering their feedback.

Once saved, the suggested change will appear in a grey box showing the date and time, with the option to edit. When all changes have been added, they should click 'Request Changes' to submit them to your agency.

Once submitted, you can review the requests and make the necessary updates in Street. See our Property Listing Changes help article for more information.

When you re-send the updated listing, the seller or landlord will go through the same review process again, where they can either approve or request further changes. Once approved, you'll be notified in Street and be one step closer to listing the property!

Street is constantly being updated. This can mean that some of these articles become slightly out of date. If you spot something that looks a little bit different to your Street account, please let us know on the live chat so we can get it updated!

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