Landlord Maintenance Management via the Consumer App
Within the Street Consumer App, a landlord has access to the maintenance tab which gives a breakdown of their list of properties and any current and historic maintenance jobs.
The landlord can also switch between viewing all properties or one particular property using the 'switch' option at the bottom.
By clicking into a specific job, the landlord can see the details including the description, any photos/videos and any contractor quotes (whether these are waiting on a quote, have a quote to be instructed or have already been instructed).
For any ongoing jobs where quotes have been added for approval, landlords can also approve the quote via the app directly:
When a landlord approves a quote, you will receive a notification in Street.
The landlords will also receive an automated notification confirming the contractor instruction. This notification is called 'Quote Instructed Owner' which can be toggled on/off and the content of the notification can also be edited.
The instructed contractor will also receive the automated notification called 'Quote Instructed Contractor' which can also be be toggled on/off and the content of the notification can also be edited.
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For more information on managing this notification, see this help article. If you want to manage this for a specific property, see this help article.
Street is constantly being updated. This can mean that some of these articles become slightly out of date. If you spot something that looks a little bit different to your Street account, please let us know on the live chat so we can get it updated!