Consumer App - Buyer Functionality

Firstly it's important to remember that there is only one Street Consumer App for your customers, which is called Street.co.uk. See our Street Consumer App overview article for more information.

This article focuses on the buyer role within the consumer app, outlining what functionality is available such as managing their viewings and making offers.

You can also learn more about the consumer app functionality specifically for Owners here, Tenants here and Landlords here.

When a buyer logs in they will see the Overview tab, showing a breakdown of both viewings and offers, giving the buyer a quick overview of what's happening in their Street account.

Within the viewings tab buyers can see any upcoming viewings, showing details of the address and directions, add the appointment to their calendar and cancel if needed. They can also see completed viewings where the buyer can leave feedback and make an offer on a property they've viewed as well as details of any cancelled viewings.

​
For more information, see our Buyer Managing Viewings help article.

The offers tab shows a breakdown of each offer that has been submitted along with the status as marked in Street. If the offer has been rejected, buyers are given the option of making a new offer but as previously highlighted, this information comes to your agency first and you can then choose whether to send this to the owner or not.

Once an offer has been submitted and accepted on a property for a buyer, they will also have the ability to complete their compliance checks. For more information on this, please see our Buyer AML Compliance Checks guide.

The menu tab doesn't hold any function for the buyer and simply outlines Street's Privacy Policy & Terms and Conditions.

The Street Consumer App makes it extremely easy for buyers to manage their tenancy and self serve, with key details made readily available and access to submitting maintenance issues that feed straight into your Street.co.uk account.

For more information on sharing the Street Consumer App download links with your customers see this help article.