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How To Qualify Your Customer Through Solrite

Why This Matters

Getting your customers qualified for financing quickly is essential to keeping deals moving. Following these steps ensures a smooth qualification process with fewer delays and surprised customers.

What You'll Need

  • Admin access to SubcontractorHub

  • Active finance partner integration

  • A web browser (Chrome or Edge recommended)

Step-by-Step Instructions

Step 1

From the main menu, go to the“Customers” tab and select the customer you want to qualify with SOLRITE.​

Step 2

Click on the"View Detail" on your proposal card.

Step 3

Go to the financing section of the proposal and selectFinancing (Fully Integrated), then click on the“SOLRITE” button.​

Step 4

Click“Create Account”.

Step 5

Click"Qualify Homeowner".​

Step 6

A title verification pop-up box will appear. You can proceed with the current title or replace it with the suggested title in the box. Then, click"Continue."

Step 7

Enter the customer's birthday, check both acknowledgement boxes, and click"Submit". If you receive a message reading"We were unable to match you with any financing options at this time", the customer has failed credit for both SOLRITE Gold and SOLRITE Silver.

Step 8

Your customer’s credit score will decide whether they are eligible for SOLRITE Gold or SOLRITE Silver. (Gold is the good credit quoting, 650 FICO +. Silver is for customers with FICO scores from 550 to 649).If your customer qualifies, you will receive a congratulatory pop-up window to confirm the pre-qualification. Click"Close".

Step 9

After pre-qualification, select pricing from the“Escalator Rate” and“Pricing” dropdowns. This will display the kWh rate, monthly payment, and gross PPW options.​

Step 10

Click“Create Quote”.​

Step 11

When a homeowner qualifies, the icon will transition to blue and read"Qualified". Your customer's financing options with detailed pricing and rates will be available for you to finalize after they are qualified.

Real-World Example

💡 A sales rep qualifies a homeowner for a GoodLeap loan right at the kitchen table in under 3 minutes. The customer is excited to see they're approved and signs the contract the same day.

Pro Tips

  • Test with a demo customer first: Make sure everything looks right before using it on a real deal.

  • Train your sales team: Walk them through the process so they're confident presenting financing options.

  • Bookmark this guide: Come back anytime you need a quick refresher.

Troubleshooting

Problem

Solution

Setting doesn't appear

Make sure you have admin access and the correct permissions enabled.

Changes not saving

Refresh your browser and try again. Check your internet connection.

Feature not working as expected

Clear your browser cache or try a different browser. Contact support if the issue persists.

Change Log

Date

Change

May 2026

Rewritten for clarity; simplified language for non-technical contractors; added images and troubleshooting.

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